Wholesale Jewelry Account Manager (exp. working with major Retail Stores req. /

Wholesale Jewelry Account Manager (exp. working with major Retail Stores req. / on-site Midtown) Our client in the jewelry wholesale industry is looking for a Jewelry Retailer Account Manager to add to their team in New York, NY. Reporting to the Managing Director, you will be responsible for expanding various aspects of eCommerce operations, managing a set of designated jewelry retailer accounts, and responding to inquiries in a timely manner, ensuring exceptional customer experience. Location: Midtown Manhattan, New York Benefits: Medical Insurance, 401k w/ 2% company match, Pre-Tax transit benefit, PTO, Holidays Job Type: Full‑Time (On‑site) Typical Hours: Monday – Friday, 9:00 am – 5:00 pm ET Start Date: ASAP Sponsorship: Not available Base Pay Range: $70,000 – $90,000 per year Responsibilities Manage product listings and updates across assigned retailer portals Create product proposals and spec sheets for new opportunities Monitor and analyze account performance and growth trends Identify and pursue upsell and cross‑sell opportunities Ensure order fulfillment accuracy and troubleshoot issues Handle customer and retailer inquiries and product questions Reconcile data discrepancies and maintain product files Support eCommerce strategy and execution across platforms Coordinate with vendors and internal teams to load new items Research competitors and customer feedback to improve offerings Qualifications 2+ years of jewelry retailer account management experience required Experience working directly with major jewelry retailers (retail stores) required Proficient with MS Excel and other technology platforms/software required Analytical skills to make sales and product recommendations required Highly organized and proactive, with a strong attention to detail required #J-18808-Ljbffr