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Customer Service Representative

U-Haul, Traverse City, MI, United States


Overview Employer Industry: Moving and Transportation Services

What to Expect (Job Responsibilities)

Assist customers inside and outside the employer center with products and services

Utilize smartphone-based technology to manage rentals and inventory

Move and hook up vehicles and trailers as needed

Clean and inspect equipment, ensuring proper maintenance and fluid levels

Prepare rental invoices and process returned equipment

What is Required (Qualifications)

Valid driver’s license with a good driving record

High school diploma or equivalent

Ability to perform physical tasks, including lifting equipment weighing at least 50 lbs.

Willingness to use protective gear when necessary

Capability to work around moving parts or machines and potential irritants

How to Stand Out (Preferred Qualifications)

Previous customer service experience in a retail or service environment

Familiarity with rental equipment or logistics operations

Ability to obtain certifications for equipment handling and safety procedures

Strong communication skills and a friendly demeanor

Benefits

Salary up to $300 cash bonus upon completion of training

$100 hiring bonus for new hires

Opportunities for career advancement and growth within the organization

Comprehensive benefits package including health insurance, retirement savings plan, and employee stock ownership

Supportive work environment with on-the-job education and training

Discounts on various products and services, enhancing overall employee benefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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