Billing and Account Coordinator

BILLING AND ACCOUNT COORDINATOR
Pittsburgh, PA (Northern Suburbs)
$50,000- $60,000

This role is a hybrid of billing/accounts payable, customer service, and analytical support, ideal for someone who enjoys working across functions in a fast-paced, small-team setting.

The position requires strong attention to detail, analytical thinking, and the ability to communicate effectively with both internal teams and external clients.

• 401(k): 5% safe harbor match (immediate eligibility)
• Paid Time Off: 3 weeks vacation (prorated first year)
• Raises: Annual reviews with typical merit increases
• Additional Perks:
  • Casual dress code
  • Team lunches and outings
  • Flexible, non-corporate culture

OVERVIEW OF THE BILLING AND ACCOUNT COORDINATOR ROLE:

• Manage full-cycle billing, including client fee calculations and add-ons
• Audit invoices to ensure accuracy of services and pricing
• Maintain billing records and resolve discrepancies
• Handle approximately 5–10 client calls per day
• Respond to billing inquiries and troubleshoot issues (non-collections)
• Build and maintain strong client relationships
• Review contracts, pricing structures, and service agreements
• Work with spreadsheets and templates to validate data and cost savings
• Identify discrepancies and recommend solutions

PREFERRED QUALIFICATIONS FOR THE BILLING AND ACCOUNT COORDINATOR POSITION:

• Experience in billing, accounts payable, or similar accounting functions
• Strong analytical and problem-solving skills
• Customer service or client-facing experience
• Proficiency in Excel and working with data
• Ability to multitask in a small, collaborative environment

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