Collections Specialist
Alpine Solutions Group, Tampa, FL, United States
We are seeking a detail-oriented and proactive Collections Specialist to join our team. This individual will be responsible for managing outstanding receivables, maintaining strong client relationships, and ensuring timely collection of payments. The ideal candidate is highly organized, communicative, and comfortable working in a fast-paced environment.
Key Responsibilities
Manage and monitor accounts receivable aging reports to identify overdue accounts
Conduct outbound collection efforts via phone, email, and written communication
Resolve billing discrepancies and work cross-functionally with internal teams (billing, sales, customer success)
Negotiate payment plans and ensure adherence to agreed terms
Maintain accurate and up-to-date records of all collection activities in the system
Escalate high-risk accounts and recommend appropriate actions
Reconcile customer accounts and apply payments as needed
Support month-end close processes related to receivables
Qualifications
2+ years of experience in collections, accounts receivable, or a related finance role
Strong communication and negotiation skills
Ability to manage multiple accounts and prioritize effectively
High attention to detail and accuracy
Proficiency in Excel and accounting/ERP systems (e.g., NetSuite, QuickBooks, SAP)
Experience working in a fast-paced or high-growth environment is a plus
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Key Responsibilities
Manage and monitor accounts receivable aging reports to identify overdue accounts
Conduct outbound collection efforts via phone, email, and written communication
Resolve billing discrepancies and work cross-functionally with internal teams (billing, sales, customer success)
Negotiate payment plans and ensure adherence to agreed terms
Maintain accurate and up-to-date records of all collection activities in the system
Escalate high-risk accounts and recommend appropriate actions
Reconcile customer accounts and apply payments as needed
Support month-end close processes related to receivables
Qualifications
2+ years of experience in collections, accounts receivable, or a related finance role
Strong communication and negotiation skills
Ability to manage multiple accounts and prioritize effectively
High attention to detail and accuracy
Proficiency in Excel and accounting/ERP systems (e.g., NetSuite, QuickBooks, SAP)
Experience working in a fast-paced or high-growth environment is a plus
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