Call Center Representative
Russell Tobin, Columbus, OH, United States
Now Hiring: Call Center – Banking Firm (Columbus, OH)
About the Role A leading
banking firm
is seeking a
detail-oriented, customer-focused Account Representative
to join their team in a fast-paced financial service center. This role is ideal for individuals who are professional, motivated, and committed to delivering exceptional client support.
What You’ll Do
Handle high-volume
inbound calls
regarding Brokerage account inquiries
Provide
accurate, efficient, and compliant
service to all clients
Assist customers with:
General account and financial-related questions
Meet key performance metrics while maintaining world-class service standards
Work collaboratively in a
team-oriented, fast-paced
environment
Multitask and adapt quickly to changing procedures or client needs
Preferred Qualifications
Strong communication, attention to detail, and problem-solving abilities
Ability to work under pressure while maintaining service quality
Professional, career-driven, and customer-service oriented
Why Join? An opportunity to grow your career with a respected financial institution, gain valuable customer service experience in the banking industry, and potentially secure a long-term role.
PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
PrideGlobal and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates:
Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
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About the Role A leading
banking firm
is seeking a
detail-oriented, customer-focused Account Representative
to join their team in a fast-paced financial service center. This role is ideal for individuals who are professional, motivated, and committed to delivering exceptional client support.
What You’ll Do
Handle high-volume
inbound calls
regarding Brokerage account inquiries
Provide
accurate, efficient, and compliant
service to all clients
Assist customers with:
General account and financial-related questions
Meet key performance metrics while maintaining world-class service standards
Work collaboratively in a
team-oriented, fast-paced
environment
Multitask and adapt quickly to changing procedures or client needs
Preferred Qualifications
Strong communication, attention to detail, and problem-solving abilities
Ability to work under pressure while maintaining service quality
Professional, career-driven, and customer-service oriented
Why Join? An opportunity to grow your career with a respected financial institution, gain valuable customer service experience in the banking industry, and potentially secure a long-term role.
PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
PrideGlobal and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates:
Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
#J-18808-Ljbffr