
Inside Sales Rep
Wurth Wood Group, North Charleston, SC, United States
Inside Sales Representative
We are seeking a motivated Inside Sales Representative to join our North Charleston, SC branch. This role is critical to supporting our customer base and outside sales team. The ISR will be responsible for maintaining and growing relationships with existing accounts while providing excellent service to walk-in and inbound customers.
Key Responsibilities
- Manage and assist with an established range of approximately 1,000 active customer accounts (millwork fabricators, industrial woodworking companies, and high-end cabinetmakers).
- Heavy emphasis on farming existing business (95%) with limited new business hunting.
- Staff the sales counter and serve as the first point of contact for walk-in customers.
- Handle inbound calls, emails, and texts while supporting Outside Sales Representatives.
- Collaborate with the branch team to provide product knowledge, service solutions, and order fulfillment.
- Deliver outstanding customer service that reflects Wrth Wood Group's reputation as the distributor who "works hard for us."
Schedule
- Onsite role only this position is not remote or hybrid.
- Work Hours: Monday Friday, 7:30 AM 4:30 PM.
Compensation
- Base Salary: $45,000 (first 90 days).
- Commission: After 90 days, 0.25% of total branch sales.
- Approximate Gross Pretax Income (Base + Commission):
- Low End: ~$55,000
- Average: ~$60,000
- Top Performer: ~$65,000
Actual compensation will vary based on individual performance, experience, and other factors.
Requirements
- 24 years of Inside Sales experience preferred.
- Industry knowledge in woodworking/building materials is a plus but not required.
- Strong communication skills with the ability to handle high-volume customer interaction.
- Proven ability to manage relationships and provide solutions in a fast-paced environment.
- Team-oriented, dependable, and customer-focused.
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401(k) with Company Matching Program
- Paid Time Off and Holidays
- And much more
Growth
The current Inside Sales Representative has successfully served in this role for 2 years before advancing to Outside Sales, demonstrating the opportunity for career growth within our company.
Why Join Wrth Wood Group?
- Be part of a company with over 40 years of history and a reputation for dependable service.
- Work with a collaborative and knowledgeable team in a stable, growing organization.
- Opportunity to build a career path in Inside or Outside Sales.
Apply today and join a team that works hard for its customersand for each other.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.