Employee Relations Manager
LHH, Rochelle Park, NJ, United States
Human Resources Manager Bergen County, NJ
Here's the deal: You need a hands-on HR leader who can own Employee Relations, keep Operations aligned, and protect the business without slowing it down. This role is built for someone who thrives in a fast-paced, multi-location environment and knows how to navigate complex jurisdictions like NJ and NYC. What You'll Own
Partner with Operations, Management, and HR leadership to drive day-to-day HR support across the region. Lead all Employee Relations activity: investigations, documentation, recommendations, and consistent application of company policy. Manage all EthicsPoint cases for the region and ensure timely, well-documented resolution. Draft clear, defensible investigation summaries and escalate appropriately to Legal or senior HR. Analyze ER trends to identify risk, strengthen policy, and reduce case volume. Maintain compliance across federal, state, and local regulations; proactively flag risk. Deliver training to managers on employee relations and fair employment practices. Support performance management and development in partnership with Learning & Development. Coordinate legal files and documentation for claims and suits within the market. Partner with Benefits on accommodations, Fitness for Duty, safety concerns, and return-to-work. Represent the company during DOL investigations or legal matters as needed. Step in to support another HR Manager's region during PTO coverage. Assist with company events, culture initiatives, and engagement programs. What You Bring
Proven experience handling high-volume ER casework with strong investigative judgment. Deep knowledge of employment law and multi-state compliance (NYC/NJ preferred). Strong emotional intelligence and the ability to navigate high-conflict, high-stakes situations with professionalism. Ability to coach and influence leadersnot just deliver decisions. Top-tier communication skills: active listening, negotiation, and clear written documentation. Highly organized, decisive, and fast on follow-through. Ability to maintain confidentiality, think strategically, and execute in real time. Comfortable working flexible hours with 2030% travel to restaurant/field locations. $80-90K salary Medical, dental vision, 401K, company paid holidays, up to 15 days of PTO. Pay Details: $80,000.00 to $90,000.00 per year Search managed by: Heather Stott-Mason Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Ref: US_EN_27_814495_3118315
Here's the deal: You need a hands-on HR leader who can own Employee Relations, keep Operations aligned, and protect the business without slowing it down. This role is built for someone who thrives in a fast-paced, multi-location environment and knows how to navigate complex jurisdictions like NJ and NYC. What You'll Own
Partner with Operations, Management, and HR leadership to drive day-to-day HR support across the region. Lead all Employee Relations activity: investigations, documentation, recommendations, and consistent application of company policy. Manage all EthicsPoint cases for the region and ensure timely, well-documented resolution. Draft clear, defensible investigation summaries and escalate appropriately to Legal or senior HR. Analyze ER trends to identify risk, strengthen policy, and reduce case volume. Maintain compliance across federal, state, and local regulations; proactively flag risk. Deliver training to managers on employee relations and fair employment practices. Support performance management and development in partnership with Learning & Development. Coordinate legal files and documentation for claims and suits within the market. Partner with Benefits on accommodations, Fitness for Duty, safety concerns, and return-to-work. Represent the company during DOL investigations or legal matters as needed. Step in to support another HR Manager's region during PTO coverage. Assist with company events, culture initiatives, and engagement programs. What You Bring
Proven experience handling high-volume ER casework with strong investigative judgment. Deep knowledge of employment law and multi-state compliance (NYC/NJ preferred). Strong emotional intelligence and the ability to navigate high-conflict, high-stakes situations with professionalism. Ability to coach and influence leadersnot just deliver decisions. Top-tier communication skills: active listening, negotiation, and clear written documentation. Highly organized, decisive, and fast on follow-through. Ability to maintain confidentiality, think strategically, and execute in real time. Comfortable working flexible hours with 2030% travel to restaurant/field locations. $80-90K salary Medical, dental vision, 401K, company paid holidays, up to 15 days of PTO. Pay Details: $80,000.00 to $90,000.00 per year Search managed by: Heather Stott-Mason Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Ref: US_EN_27_814495_3118315