Entry Level Helpdesk
TEKsystems c/o Allegis Group, Coppell, TX, United States
MUST BE LOCAL TO DFW AREA. Launch Your IT Career With Hands‑On Experience! Entry‑Level IT Support Role – Full Training Provided. Ready to break into the IT field? This role is perfect for someone eager to learn, grow, and build real technical experience while working alongside an experienced support team.
Who We’re Looking For
3+ months of IT experience or relevant education (A+, IT coursework, CS/IT degree, bootcamp, etc.)
Strong interest in expanding technical and hardware support skills
Reliable, professional, and eager to learn
Solid communication and customer service abilities
Must have reliable transportation (Hybrid onsite in Coppell)
Schedule We are a 24/7 facility – so while most shifts are standard weekday hours, flexibility to work days, nights, or weekends is a huge plus and may provide additional opportunities.
What You’ll Be Doing
Responding to support tickets
Assisting users via email, chat, and in‑person support
Troubleshooting issues such as password resets & login issues, WiFi/connectivity problems, printers, peripherals, and basic hardware
Working closely with technicians to build strong foundational IT skills
Professionalism, dependability, and strong communication are just as important as technical ability in this role.
Job Type & Location This is a Contract position based out of Coppell, TX. The workplace is hybrid in Coppell, TX.
Pay and Benefits The pay range for this position is $16.25 – $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline This position is anticipated to close on Apr 13, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Who We’re Looking For
3+ months of IT experience or relevant education (A+, IT coursework, CS/IT degree, bootcamp, etc.)
Strong interest in expanding technical and hardware support skills
Reliable, professional, and eager to learn
Solid communication and customer service abilities
Must have reliable transportation (Hybrid onsite in Coppell)
Schedule We are a 24/7 facility – so while most shifts are standard weekday hours, flexibility to work days, nights, or weekends is a huge plus and may provide additional opportunities.
What You’ll Be Doing
Responding to support tickets
Assisting users via email, chat, and in‑person support
Troubleshooting issues such as password resets & login issues, WiFi/connectivity problems, printers, peripherals, and basic hardware
Working closely with technicians to build strong foundational IT skills
Professionalism, dependability, and strong communication are just as important as technical ability in this role.
Job Type & Location This is a Contract position based out of Coppell, TX. The workplace is hybrid in Coppell, TX.
Pay and Benefits The pay range for this position is $16.25 – $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline This position is anticipated to close on Apr 13, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr