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Remote SaaS Product Support Manager

Relativity, Raleigh, NC, United States


A leading software company is seeking a Product Support Manager to oversee a technical support team in a remote/hybrid capacity. This role requires a minimum of three years' experience in technical support management, a strong technical background, and the ability to work collaboratively with Product and Engineering teams. The manager will ensure the team's performance meets customer expectations while coaching members to enhance their skills. Compensation includes a competitive salary ranging from $93,000 to $140,000 based on qualifications and experience. #J-18808-Ljbffr