Retail Sales Associate - 3287
FirstCash, Birmingham, AL, United States
$15.00 to $18.00 per hour
We offer an easily achievable commission structure that pays you for every transaction you process!
Position Overview We are seeking entry‑level, full‑time Sales Associates in our pawn store locations nationwide. The Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business.
Bilingual applicants are encouraged to apply!
Responsibilities
Greets and interacts with all customers to develop rapport and recommend financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, and regulatory requirements.
Answers incoming calls per company standards.
Communicates legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, displaying respect.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May be asked to assist a customer outside the building or retrieve products stored in exterior areas.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficiency in basic math calculations.
Cash handling experience preferred.
Ability to work in multiple locations as business needs dictate.
Flexible retail schedule including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Commission Plan The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. Applicants are provided more details during the interview process.
Perks & Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours: Most stores open 9 AM to 6 PM; many closed on Sundays.
Earned Wage Access: available to all employees on the second day of employment; withdraw up to 50% of earned wages up to seven times in a payroll cycle.
Unlimited commission above your hourly base rate.
Vacation: One week of paid vacation after 6 months of active service; additional week after 1 year, two weeks each anniversary thereafter (up to 5 years).
Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (up to 5 years).
Employee discounts from day one of employment.
Tuition reimbursement with FirstCash Education (up to $2,000 per year) for full‑time employees meeting program requirements.
Access to over 10,000 discounts from more than 1,000 companies with FirstCash Perks.
Auto‑enrollment in FirstCash 401(k) after 6 months.
Access to FirstCash Pet Insurance.
EEO & Equal Employment Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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We offer an easily achievable commission structure that pays you for every transaction you process!
Position Overview We are seeking entry‑level, full‑time Sales Associates in our pawn store locations nationwide. The Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business.
Bilingual applicants are encouraged to apply!
Responsibilities
Greets and interacts with all customers to develop rapport and recommend financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, and regulatory requirements.
Answers incoming calls per company standards.
Communicates legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, displaying respect.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May be asked to assist a customer outside the building or retrieve products stored in exterior areas.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficiency in basic math calculations.
Cash handling experience preferred.
Ability to work in multiple locations as business needs dictate.
Flexible retail schedule including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Commission Plan The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. Applicants are provided more details during the interview process.
Perks & Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours: Most stores open 9 AM to 6 PM; many closed on Sundays.
Earned Wage Access: available to all employees on the second day of employment; withdraw up to 50% of earned wages up to seven times in a payroll cycle.
Unlimited commission above your hourly base rate.
Vacation: One week of paid vacation after 6 months of active service; additional week after 1 year, two weeks each anniversary thereafter (up to 5 years).
Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (up to 5 years).
Employee discounts from day one of employment.
Tuition reimbursement with FirstCash Education (up to $2,000 per year) for full‑time employees meeting program requirements.
Access to over 10,000 discounts from more than 1,000 companies with FirstCash Perks.
Auto‑enrollment in FirstCash 401(k) after 6 months.
Access to FirstCash Pet Insurance.
EEO & Equal Employment Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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