Retail Sales Associate - 2610
FirstCash, Oklahoma City, OK, United States
Salary
$12.00 to $15.00 per hour. You can earn up to 8% commission on transactions, averaging an additional $2.40 per hour on top of the hourly rate.
Benefits and Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access program available to all employees on the second day of employment (up to 50% of wages earned up to seven times per payroll cycle).
Unlimited commission above your hourly base rate.
Paid vacation: one week after 6 months of full‑time service, one additional week after 1 year, two weeks on each anniversary thereafter (120 hours after 5 years).
Sick/Personal: 8 hours after 6 months, 16 hours each anniversary for years 2‑5, 24 hours after 5 years.
Employee discounts available from day one.
Tuition reimbursement up to $2,000 per year for full‑time employees meeting program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401k program after 6 months.
FirstCash Pet Insurance program access.
Position Summary We are seeking entry‑level, full‑time retail sales associates for our pawn store locations nationwide. A Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. They greet, engage, and interact with customers to process sales, loans, and other transactions, assisting with inquiries and problem resolution. The role involves handling a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.
Responsibilities
Greets and interacts with all customers to develop a rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and displays merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates the legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May be asked to assist customers outside the building or retrieve products from exterior storage areas.
Minimum age 18 years.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficient basic math calculations.
Cash handling experience preferred.
Ability to work in multiple locations as business needs dictate.
Flexible retail schedule including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual Applicants Encouraged to apply.
Commission Plan The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2‑8% commission based on the gross profit of their personal performance. More details are provided during the interview process.
Additional Information Pay rates will not be below any applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.
FirstCash 401K program is available to all employees 21 years of age (or older).
Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.
All employees agree to a binding arbitration agreement to resolve disputes.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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Benefits and Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access program available to all employees on the second day of employment (up to 50% of wages earned up to seven times per payroll cycle).
Unlimited commission above your hourly base rate.
Paid vacation: one week after 6 months of full‑time service, one additional week after 1 year, two weeks on each anniversary thereafter (120 hours after 5 years).
Sick/Personal: 8 hours after 6 months, 16 hours each anniversary for years 2‑5, 24 hours after 5 years.
Employee discounts available from day one.
Tuition reimbursement up to $2,000 per year for full‑time employees meeting program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401k program after 6 months.
FirstCash Pet Insurance program access.
Position Summary We are seeking entry‑level, full‑time retail sales associates for our pawn store locations nationwide. A Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. They greet, engage, and interact with customers to process sales, loans, and other transactions, assisting with inquiries and problem resolution. The role involves handling a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.
Responsibilities
Greets and interacts with all customers to develop a rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and displays merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates the legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May be asked to assist customers outside the building or retrieve products from exterior storage areas.
Minimum age 18 years.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficient basic math calculations.
Cash handling experience preferred.
Ability to work in multiple locations as business needs dictate.
Flexible retail schedule including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual Applicants Encouraged to apply.
Commission Plan The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2‑8% commission based on the gross profit of their personal performance. More details are provided during the interview process.
Additional Information Pay rates will not be below any applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.
FirstCash 401K program is available to all employees 21 years of age (or older).
Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.
All employees agree to a binding arbitration agreement to resolve disputes.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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