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Director of Operations - Relo to Carolinas JN -042026-174044

Goodwin Recruiting, Atlanta, GA, United States


The Director of Restaurant Operations leads multi‑unit restaurant operations, team development, and operational performance. The role requires an experienced restaurant leader who can support floor managers while building scalable systems and ensuring consistent, high‑quality guest experiences across all locations.

Position Overview This role oversees all restaurant operations across multiple locations, with direct responsibility for guest experience, financial performance, operational consistency, and leadership development. The Director works closely with General Managers and leadership teams to ensure each location meets performance expectations while maintaining the brand’s hospitality standards. This position requires regular on‑site involvement in day‑to‑day operations.

Compensation & Benefits

Competitive salary commensurate with experience

Performance‑based incentives tied to quality, consistency, and operational goals

Health, dental, and vision insurance options

Paid time off/vacation

401(k) or retirement savings program

Other perks consistent with company policy

Opportunity to shape long‑term brewing strategy within a growing organization

Core Responsibilities

Direct operations across multiple restaurant locations

Ensure consistent service, hospitality, and operational standards across all locations

Conduct regular location visits to evaluate performance, culture, and guest experience

Support and coach General Managers and management teams

Monitor sales, labor, food cost, and overall profitability across locations

Review restaurant P&L statements and identify opportunities for improvement

Implement systems and processes that improve operational efficiency

Drive accountability for financial and operational performance

Recruit, mentor, and develop strong management teams

Establish clear expectations for leadership, accountability, and culture

Support training programs for both management and hourly staff

Build leadership pipelines and reduce turnover through strong development practices

Implement and maintain standard operating procedures across locations

Ensure compliance with health department, safety, and alcohol service regulations

Maintain consistent standards for cleanliness, food quality, and service execution

Identify operational improvements that increase efficiency and consistency

Coordinate with ownership and leadership on operational priorities and growth initiatives

Support planning for new locations, operational changes, and process improvements

Communicate operational challenges, risks, and opportunities clearly and proactively

Experience & Qualifications

7+ years of restaurant operations experience, preferably in Upscale Casual dining

3+ years of multi‑unit restaurant leadership experience

Strong understanding of restaurant financials, including P&L management

Proven experience developing General Managers and leadership teams

Strong operational systems mindset with the ability to scale processes

Experience in growth‑stage or multi‑location restaurant groups preferred

Excellent leadership, communication, and problem‑solving skills

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