Assistant Director of Undergraduate Admissions
NCCU Public Administration, Durham, NC, United States
Position Overview
Be an Eagle – Where Purpose Takes Flight! Are you ready to make an impact? At
North Carolina Central University
(NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit
NCCU.edu . Employee Benefits
Accrued Vacation and Sick Leave Community Service Leave NC State – Health Benefits NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 11-12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more. Primary Purpose of Position
The Assistant Director – Undergraduate Admissions will focus heavily on managing travel processes to include managing the annual recruitment calendar, responding to 500+ travel requests from internal and external respondents, processing event payments, corresponding with alumni to assist with recruitment efforts, and utilizing data to inform decisions under the direction of the Associate Director. This position will directly supervise the department’s campus tour coordinator who oversees the campus tour process and the program’s student ambassadors. The Assistant Director will serve as the back‑up to the campus tour coordinator in the absence of the campus tour coordinator. This position will also serve as acting Associate Director in the absence of the Associate Director and acting Director in the absence of both the Director and Associate Director. Required Knowledge, Skills, And Abilities
Proven excellence in verbal and written communication. Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to effectively present information in one‑on‑one settings, as well as in small and large group situations, to a variety of audiences. Ability to prioritize tasks, plan work within the larger context of known program goals, make thoughtful decisions, and work independently on occasion. Proficiency in MS Office Applications, including Word, PowerPoint, and Excel. Experience in using a student information system (BANNER, DATATEL, AdmissionPros, etc.). Demonstrated ability to work effectively both independently and as part of a team. Excellent customer service, oral communication, and interpersonal skills to deal effectively with a broad range of administrators, staff, faculty, students, and visitors. Comfortable with public speaking in large and small group settings; ability to engage with a variety of populations; ability to manage multiple projects simultaneously in a fast‑paced environment; strong work ethic, organization, and time‑management skills and have the ability to prioritize and balance responsibilities. Review and manage student applications including contacting applicants regarding procedure compliance, offering guidance, and ensuring on‑time submission of required components. Ability to maintain accuracy and confidentiality of all information, files, and records via the BANNER system preferred. Must be able to work a flexible work schedule, including nights and weekends, and willingness to travel on a frequent basis if necessary. Ability to train and supervise staff and student employees; and ability to establish and maintain effective working relationships. Minimum Education/Experience
Bachelor’s degree required with at least 3 years of admissions and/or management/program coordination experience preferred. Degree must be received from an appropriately accredited institution. Experience involving public contact, oral and written communication and the interpretation of policies and procedures preferable in higher education, the field of teaching, student services or a related educational capacity is preferred. Candidate must possess a valid driver’s license. Equal Opportunity Employer
Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company‑sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy. Primary Responsibilities And Duties
Manage travel for the Office of Undergraduate Admissions, including managing the annual recruitment calendar, responding to 500+ travel requests from internal and external respondents, processing event payments, corresponding with alumni to assist with recruitment efforts, and utilizing data to inform decisions under the direction of the Associate Director. Directly supervise the campus tour coordinator who manages the campus tour program and program Eagle ambassadors; serve as backup in their absence. Serve as acting Director in the absence of the Director and Associate Director. Serve on the Undergraduate Admissions leadership team and serve as the Eagle Preview (Open House) Committee Chair for the Fall/Spring program. Collect, analyze, and interpret data with the direction of the Associate Director to produce annual travel and campus tour reports; assist in long‑range planning and goal setting related to campus visit programs. Coordinate recruitment data entered in the CRM and other databases, ensuring admissions counselors update travel information appropriately. Recruit students and manage applicant records within an assigned geographic territory; in‑state and/or out‑of‑state travel may be required during the fall and spring. Provide ongoing support and training to Admissions Staff regarding travel processes, guidelines, and procedures; assist and/or provide guidance to the campus tour coordinator regarding service learning training for the Eagle Ambassadors each semester; coordinate EA meetings, fundraising, and end‑of‑year programming.
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Be an Eagle – Where Purpose Takes Flight! Are you ready to make an impact? At
North Carolina Central University
(NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit
NCCU.edu . Employee Benefits
Accrued Vacation and Sick Leave Community Service Leave NC State – Health Benefits NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 11-12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more. Primary Purpose of Position
The Assistant Director – Undergraduate Admissions will focus heavily on managing travel processes to include managing the annual recruitment calendar, responding to 500+ travel requests from internal and external respondents, processing event payments, corresponding with alumni to assist with recruitment efforts, and utilizing data to inform decisions under the direction of the Associate Director. This position will directly supervise the department’s campus tour coordinator who oversees the campus tour process and the program’s student ambassadors. The Assistant Director will serve as the back‑up to the campus tour coordinator in the absence of the campus tour coordinator. This position will also serve as acting Associate Director in the absence of the Associate Director and acting Director in the absence of both the Director and Associate Director. Required Knowledge, Skills, And Abilities
Proven excellence in verbal and written communication. Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to effectively present information in one‑on‑one settings, as well as in small and large group situations, to a variety of audiences. Ability to prioritize tasks, plan work within the larger context of known program goals, make thoughtful decisions, and work independently on occasion. Proficiency in MS Office Applications, including Word, PowerPoint, and Excel. Experience in using a student information system (BANNER, DATATEL, AdmissionPros, etc.). Demonstrated ability to work effectively both independently and as part of a team. Excellent customer service, oral communication, and interpersonal skills to deal effectively with a broad range of administrators, staff, faculty, students, and visitors. Comfortable with public speaking in large and small group settings; ability to engage with a variety of populations; ability to manage multiple projects simultaneously in a fast‑paced environment; strong work ethic, organization, and time‑management skills and have the ability to prioritize and balance responsibilities. Review and manage student applications including contacting applicants regarding procedure compliance, offering guidance, and ensuring on‑time submission of required components. Ability to maintain accuracy and confidentiality of all information, files, and records via the BANNER system preferred. Must be able to work a flexible work schedule, including nights and weekends, and willingness to travel on a frequent basis if necessary. Ability to train and supervise staff and student employees; and ability to establish and maintain effective working relationships. Minimum Education/Experience
Bachelor’s degree required with at least 3 years of admissions and/or management/program coordination experience preferred. Degree must be received from an appropriately accredited institution. Experience involving public contact, oral and written communication and the interpretation of policies and procedures preferable in higher education, the field of teaching, student services or a related educational capacity is preferred. Candidate must possess a valid driver’s license. Equal Opportunity Employer
Consistent with the policy of the State of North Carolina, North Carolina Central University (NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company‑sponsored training, education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this policy. Primary Responsibilities And Duties
Manage travel for the Office of Undergraduate Admissions, including managing the annual recruitment calendar, responding to 500+ travel requests from internal and external respondents, processing event payments, corresponding with alumni to assist with recruitment efforts, and utilizing data to inform decisions under the direction of the Associate Director. Directly supervise the campus tour coordinator who manages the campus tour program and program Eagle ambassadors; serve as backup in their absence. Serve as acting Director in the absence of the Director and Associate Director. Serve on the Undergraduate Admissions leadership team and serve as the Eagle Preview (Open House) Committee Chair for the Fall/Spring program. Collect, analyze, and interpret data with the direction of the Associate Director to produce annual travel and campus tour reports; assist in long‑range planning and goal setting related to campus visit programs. Coordinate recruitment data entered in the CRM and other databases, ensuring admissions counselors update travel information appropriately. Recruit students and manage applicant records within an assigned geographic territory; in‑state and/or out‑of‑state travel may be required during the fall and spring. Provide ongoing support and training to Admissions Staff regarding travel processes, guidelines, and procedures; assist and/or provide guidance to the campus tour coordinator regarding service learning training for the Eagle Ambassadors each semester; coordinate EA meetings, fundraising, and end‑of‑year programming.
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