CX Automation Lead - Digital Journey Orchestration

A leading workforce management company seeks a Customer Experience Automation Lead in Carson City, Nevada. This role focuses on designing and optimizing digital engagement journeys across the customer lifecycle. The ideal candidate will have 6+ years of experience in Customer Success or related SaaS roles and will work closely with various CX functions to improve automation and engagement. Competitive salary range from $90,900 to $130,700 plus potential bonuses and stock units. #J-18808-Ljbffr