CX Automation Lead - Digital Journey Orchestration

A leading software company is seeking a Customer Experience Automation Lead to design and optimize digital engagement journeys. The ideal candidate will have over 6 years of experience in Customer Success and a strong background in digital journey design. Responsibilities include owning orchestration frameworks, optimizing lifecycle programs, and automating workflows to enhance customer interactions. The position offers a competitive salary of $90,900 to $130,700, reflecting skills and experience. #J-18808-Ljbffr