CX Automation Lead - Digital Journey Orchestration

A leading workforce management company is seeking a Customer Experience Automation Lead in Sacramento, California. This role focuses on designing and optimizing digital engagement journeys to improve customer interaction and drive retention. Candidates should have over 6 years in Customer Success and 3 years in digital journey automation platforms like Gainsight or Salesforce. The position includes competitive compensation ranging from $90,900 to $130,700 along with performance bonuses. #J-18808-Ljbffr