CX Automation Lead - Digital Journey Orchestration

A technology solutions company in Des Moines, IA, seeks a Customer Experience Automation Lead to design and optimize digital engagement journeys. This role requires extensive experience in Customer Success and hands-on expertise in building digital journeys and automation using platforms like Gainsight or Salesforce. Ideal candidates will have strong analytical skills and a deep understanding of customer lifecycle strategies. The compensation range is $90,900 to $130,700 annually, with possible performance bonuses and other benefits. #J-18808-Ljbffr