CX Automation Lead - Digital Journey Orchestration

A technology solutions company in Olympia, Washington seeks a Customer Experience Automation Lead. This role will oversee the orchestration of digital customer journeys and improve engagement strategies across various stages of the customer lifecycle. Candidates need at least 6 years of experience in Customer Success or SaaS roles, and hands-on experience with platforms such as Gainsight or Salesforce. The position offers a salary range of $90,900 to $130,700, along with additional benefits. #J-18808-Ljbffr