CX Automation Lead - Digital Journey Orchestration

A leading technology company is seeking a Customer Experience Automation Lead to design and optimize scalable digital engagement journeys within their Customer Experience organization. This role focuses on automation of customer interactions, improving overall engagement throughout the lifecycle. Ideal candidates will have significant experience in Customer Success, digital journey design, and workflow automation. The position offers a competitive salary between $90,900 and $130,700, with additional performance-based bonuses and stock options. #J-18808-Ljbffr