CX Automation Lead - Digital Journey Orchestration

A leading software company in Washington seeks a Customer Experience Automation Lead to orchestrate scalable digital journeys across customer interactions. This role requires 6+ years of experience in Customer Success and aims to improve digital engagement through automation. Responsibilities include designing workflows, optimizing customer journeys, and collaborating with cross-functional teams to enhance engagement. The pay range is $90,900 to $130,700, with potential bonuses and stock options. #J-18808-Ljbffr