Community Engagement Coordinator
OCD Anxiety Centers, Orem, UT, United States
Company Overview
OCD Anxiety Centers has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families suffering from unrelenting anxiety, disturbing thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence‑based practice, meaning we do what works, stay up to date with scientific research, and regularly attend international training to keep us at our very best.
What We Offer
Competitive base salary
Opportunity to earn quarterly bonuses
401(k) with company match
Comprehensive medical, dental, and vision coverage starting day one
Health Savings Account (HSA) with company contribution
Mileage reimbursement
Tuition reimbursement to support continued education
Company‑paid employee life insurance
Voluntary supplemental benefits
Paid time off including:
15 days (120 hours) PTO
5 days (40 hours) sick time
9 company holidays (72 hours)
Paid specialized training and ongoing professional development to strengthen your skills, expand your experience, and support career growth
The Team You’ll Work With
We act with integrity and communicate honestly and openly
We are passionate about meeting the company’s needs and delivering for our clients
We are accountable for all our own actions
We work together as a team and are committed to excellence and innovation
We respect each other and celebrate our diversity
The Purpose of Your Role The Community Engagement Coordinator is responsible for building and sustaining meaningful connections between OCD Anxiety Centers and the communities we serve — locally and nationally. This role is relationship‑first and has a national public‑facing presence. You will bridge our alumni program with broader community outreach, turning former clients into advocates, amplifying our mission through storytelling and events, and deepening our reach among individuals and families affected by anxiety, trauma, and OCD.
You will be the face of our brand in the community, working closely with the Marketing Director to ensure every touchpoint— from a virtual support group to a national awareness campaign— reflects our values and drives both engagement and admissions. This role supports programs across all OCD Anxiety Centers locations and requires flexibility for occasional evening and weekend work, scheduled in advance.
Success Indicators / KPIs
More than 100 individual alumni actively participating in the program on a monthly basis
More than 2 virtual support meetings held per week, with consistent growth in attendance over time (separate groups for alumni and the general public)
10 monthly readmissions attributed to alumni engagement and community outreach
1 active ambassador per market, with growth in public appearances, stories shared, and advocacy activities
More than 20 participants in each weekly public support group
Core Competencies
Demonstrated ability to build, nurture, and sustain relationships with diverse audiences
Deep understanding of behavioral health, including OCD, anxiety, trauma, and relapse prevention
Strong event planning and community organizing skills
Experience managing volunteers, advocates, or ambassador programs
Excellent written and verbal communication, with the ability to adapt tone for different audiences
Comfort with sensitive conversations, including crisis awareness and appropriate escalation
Proficiency in Microsoft Office, Google Workspace, and data tracking tools
Experience with virtual meeting platforms (Google Meet, Zoom, Teams, etc.)
Core Responsibilities
Alumni Engagement
Manage and grow the alumni program, maintaining consistent outreach and re‑engagement strategies for former clients and their families
Host virtual support meetings multiple times per week, developing content and facilitation guides for each session
Develop and maintain an Alumni Portal in collaboration with the digital marketing team, serving as a living resource for former clients and families
Actively and sensitively encourage alumni return for treatment when clinically appropriate
Advocacy & Ambassador Program
Recruit, train, and manage a roster of alumni advocates across the country willing to share their stories publicly through social media, events, press, and organizational initiatives
Maintain one active ambassador per market, with clear communication and consistent support throughout their engagement
Partner with the Marketing Director to integrate advocate stories into broader campaigns and media outreach
Content & Storytelling
Develop written and multimedia content for support meetings, the alumni portal, email communications, and social media— in collaboration with the Marketing Specialist and Marketing Director
Gather and shape alumni stories for use in testimonials, press releases, and awareness campaigns, always ensuring informed consent and client dignity
Contribute to the organization’s broader content calendar with alumni stories and engagement highlights
Reporting & Collaboration
Track participation, engagement trends, and outcomes in structured reports shared regularly with the Marketing Director
Collaborate cross‑functionally with Admissions, Clinical, and Marketing teams to align community engagement with organizational goals
Maintain accurate records of alumni participation, advocate assignments, and event outcomes
Adhere to all company policies and procedures
Other duties as assigned
The Skills And Expertise You Have
2+ years of experience in behavioral health, community outreach, social services, or patient engagement
Experience in or strong familiarity with OCD, anxiety disorders, or trauma‑informed care
Demonstrated experience planning and executing community events
Strong organizational skills with the ability to manage multiple programs simultaneously
Availability for occasional evening work (2–3 evenings per week, scheduled in advance) and periodic weekend commitments
Bachelor’s degree in psychology, social work, communications, public health, or a related field preferred
No supervisory responsibilities required
Proficient knowledge of computers, including Microsoft Word, Excel, and other software
Accurate and efficient electronic data entry
Must be punctual and maintain excellent attendance
Organized, detail‑oriented, takes the initiative, and completes job responsibilities independently
Multitask, problem‑solve, interpersonal skills, and strong written and verbal communication skills
Thrives in a changing work environment, including remote, in‑person, and varied settings
Preferred Qualifications
Experience managing an alumni, ambassador, or volunteer program
Familiarity with CRM tools, alumni portals, or community management platforms
Comfort with content creation, on‑camera storytelling, or social media collaboration
Existing relationships within the behavioral health or mental health advocacy community
Disclaimer OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.
Equal Employment Opportunity Commission (EEOC) Statement OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.
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What We Offer
Competitive base salary
Opportunity to earn quarterly bonuses
401(k) with company match
Comprehensive medical, dental, and vision coverage starting day one
Health Savings Account (HSA) with company contribution
Mileage reimbursement
Tuition reimbursement to support continued education
Company‑paid employee life insurance
Voluntary supplemental benefits
Paid time off including:
15 days (120 hours) PTO
5 days (40 hours) sick time
9 company holidays (72 hours)
Paid specialized training and ongoing professional development to strengthen your skills, expand your experience, and support career growth
The Team You’ll Work With
We act with integrity and communicate honestly and openly
We are passionate about meeting the company’s needs and delivering for our clients
We are accountable for all our own actions
We work together as a team and are committed to excellence and innovation
We respect each other and celebrate our diversity
The Purpose of Your Role The Community Engagement Coordinator is responsible for building and sustaining meaningful connections between OCD Anxiety Centers and the communities we serve — locally and nationally. This role is relationship‑first and has a national public‑facing presence. You will bridge our alumni program with broader community outreach, turning former clients into advocates, amplifying our mission through storytelling and events, and deepening our reach among individuals and families affected by anxiety, trauma, and OCD.
You will be the face of our brand in the community, working closely with the Marketing Director to ensure every touchpoint— from a virtual support group to a national awareness campaign— reflects our values and drives both engagement and admissions. This role supports programs across all OCD Anxiety Centers locations and requires flexibility for occasional evening and weekend work, scheduled in advance.
Success Indicators / KPIs
More than 100 individual alumni actively participating in the program on a monthly basis
More than 2 virtual support meetings held per week, with consistent growth in attendance over time (separate groups for alumni and the general public)
10 monthly readmissions attributed to alumni engagement and community outreach
1 active ambassador per market, with growth in public appearances, stories shared, and advocacy activities
More than 20 participants in each weekly public support group
Core Competencies
Demonstrated ability to build, nurture, and sustain relationships with diverse audiences
Deep understanding of behavioral health, including OCD, anxiety, trauma, and relapse prevention
Strong event planning and community organizing skills
Experience managing volunteers, advocates, or ambassador programs
Excellent written and verbal communication, with the ability to adapt tone for different audiences
Comfort with sensitive conversations, including crisis awareness and appropriate escalation
Proficiency in Microsoft Office, Google Workspace, and data tracking tools
Experience with virtual meeting platforms (Google Meet, Zoom, Teams, etc.)
Core Responsibilities
Alumni Engagement
Manage and grow the alumni program, maintaining consistent outreach and re‑engagement strategies for former clients and their families
Host virtual support meetings multiple times per week, developing content and facilitation guides for each session
Develop and maintain an Alumni Portal in collaboration with the digital marketing team, serving as a living resource for former clients and families
Actively and sensitively encourage alumni return for treatment when clinically appropriate
Advocacy & Ambassador Program
Recruit, train, and manage a roster of alumni advocates across the country willing to share their stories publicly through social media, events, press, and organizational initiatives
Maintain one active ambassador per market, with clear communication and consistent support throughout their engagement
Partner with the Marketing Director to integrate advocate stories into broader campaigns and media outreach
Content & Storytelling
Develop written and multimedia content for support meetings, the alumni portal, email communications, and social media— in collaboration with the Marketing Specialist and Marketing Director
Gather and shape alumni stories for use in testimonials, press releases, and awareness campaigns, always ensuring informed consent and client dignity
Contribute to the organization’s broader content calendar with alumni stories and engagement highlights
Reporting & Collaboration
Track participation, engagement trends, and outcomes in structured reports shared regularly with the Marketing Director
Collaborate cross‑functionally with Admissions, Clinical, and Marketing teams to align community engagement with organizational goals
Maintain accurate records of alumni participation, advocate assignments, and event outcomes
Adhere to all company policies and procedures
Other duties as assigned
The Skills And Expertise You Have
2+ years of experience in behavioral health, community outreach, social services, or patient engagement
Experience in or strong familiarity with OCD, anxiety disorders, or trauma‑informed care
Demonstrated experience planning and executing community events
Strong organizational skills with the ability to manage multiple programs simultaneously
Availability for occasional evening work (2–3 evenings per week, scheduled in advance) and periodic weekend commitments
Bachelor’s degree in psychology, social work, communications, public health, or a related field preferred
No supervisory responsibilities required
Proficient knowledge of computers, including Microsoft Word, Excel, and other software
Accurate and efficient electronic data entry
Must be punctual and maintain excellent attendance
Organized, detail‑oriented, takes the initiative, and completes job responsibilities independently
Multitask, problem‑solve, interpersonal skills, and strong written and verbal communication skills
Thrives in a changing work environment, including remote, in‑person, and varied settings
Preferred Qualifications
Experience managing an alumni, ambassador, or volunteer program
Familiarity with CRM tools, alumni portals, or community management platforms
Comfort with content creation, on‑camera storytelling, or social media collaboration
Existing relationships within the behavioral health or mental health advocacy community
Disclaimer OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.
Equal Employment Opportunity Commission (EEOC) Statement OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.
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