Residential Retention Supervisor and Upsell Coach

A leading communications company seeks to hire a Manager to oversee retention agents in Overland Park, Kansas. Responsibilities include managing and coaching agents to retain existing customers while upselling core products. The ideal candidate will have 3-5 years of call center experience, an associate's degree, and exceptional customer service skills. This role requires flexibility in working hours and contributes to the company’s vision of excellence in customer service. #J-18808-Ljbffr