Marketing Operations Manager (Temp)

Marketing Operations Manager (Temp) Reporting Location: Chicago - 345 North Morgan 60/hr Workplace Type: Hybrid ABOUT US tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery. Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T‑Mobile, O2, Starbucks, and adidas. Most importantly, we’re a place where you can achieve great things, and be recognized as the best. WHAT MATTERS THE MOST Breakthrough, business‑driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever‑evolving. tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com. WHY WE THINK YOU WILL LOVE THIS ROLE We are seeking someone with great energy, excitement to learn and grow new skillsets, and a passion for driving success through our people, processes, and technology. You will join as an integral part of our team by executing and managing our digital campaign projects and processes that further our brand and elevate our ways of working for content operations management. This individual will work closely with cross‑functional teams including, but not limited to Account, Creative Production, Data Management and Project Management. WHAT YOU WILL BRING TO THE ORGANIZATION Create, execute, and deliver weekly digital campaign projects by working with tools and technology and defined internal team processes Support cross‑functional collaboration by actively participating in the integration of new tools and processes by leveraging your enthusiasm and knowledge to contribute to team success Lead the delivery of content from test environments to production, ensuring attention to detail for seamless execution Handle tasks for digital content, including organizing and maintaining creative assets, executing and managing campaign metadata, and implementing and verifying tracking elements Own active campaign work from kickoff to completion, ensuring all requirements are handled and executed flawlessly Own campaign data integrity by monitoring, tracking, validating inputs, and ultimately ensuring accurate outputs Support data intake, structure, analysis, and reporting processes to enable performance insights and optimization of marketing campaigns Partner with cross‑functional teams to ensure data structures support business and executional needs Contribute to the implementation, testing, and rollout of new tools, system enhancements, and tracking capabilities Identify opportunities to streamline workflows and improve efficiency across campaign execution and data management processes Maintain documentation and best practices for campaign setup, tracking, and data governance Regularly review past campaign launches to identify and implement necessary process improvements Establish clear communication channels across internal departments, as well as externally with the clients, working closely with the Account management team Lead the evaluation, implementation, and management of marketing technology to keep us ahead of the curve SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE Bachelor’s degree in marketing, technology, business or a related field is preferred 2‑3 years of experience in digital content management/maintenance, digital ad ops, or technology operations is preferred Familiarity with project/task management tools such as JIRA, Airtable, Smartsheets, Figma, etc. is a plus Familiarity with various CMS systems is a plus Demonstrated hands‑on experience within the digital space (content and creative elements) and web‑based content management systems Exposure to working with multiple internal teams, as well as vendor and client environments Previous experience with Marketing Operations, digital retail, or product development is a plus, but not required Ability to collaborate with Product managers, Product owners, and developers/engineers in an agile environment Experience with testing and rolling out new functionality within QA/UAT testing/staging environments Ability to meet or exceed aggressive deadlines and manage and prioritize a high volume of projects simultaneously Quick adaptability and openness to evolving with new technology and tools Demonstrates self‑motivation, proactiveness with strong organizational skills and meticulous attention to detail Willingness to develop skills in relationship building with clients and co‑workers; demonstrating diplomacy, strategic thinking, and clear communication Effective written and oral skills We are seeking candidates located in Chicago or within commuting distance Rates: Up to $60/hr Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work‑life balance. While individual program components may differ by country, some things remain constant: Our commitment to rewarding results Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success There's more ... Generous medical, dental, vision and other great benefits Paid parental and medical leave programs 401(k) with a company match component and profit sharing 15 days of paid time off plus company holidays Tuition reimbursement and student loan repayment assistance Inclusive employee resource groups EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr