Messaging Manager – Mid
Bravura Inc., Fort Belvoir, VA, United States
Ft. Belvoir, VA
Education/Certifications : Bachelor's Degree (related area) from college or university accredited by agency recognized by U.S. Department of Education (desired); may substitute Associate's Degree +7 years’ experience in intelligence discipline OR High School Diploma +9 years’ experience in intelligence discipline.
Years of Experience : 2+ years’ experience with M3.
Clearance Level & Investigation : TS/SCI with ability to obtain CI polygraph.
IT Level (AR 25-2) : IT Level II.
IA Cert Level (DoD 8570.01) : IAT Level II (within 30 days).
Computing Environment Certifications : N/A.
Job Description :
Qualifications
2+ years demonstrated experience using Multimedia Message Manager (M3), conducting profile management & monitoring message traffic for anomalies.
Must demonstrate experience and understanding in the following areas: foreign disclosure, intelligence dissemination, and demonstrated ability to deliver professional briefings & presentations to diverse audiences.
Ability to draft & maintain documentation (e.g., SOPs) & ability to produce reports incorporating text & graphics to convey complex concepts.
Requires current DoD TS/SCI Security Clearance with ability to obtain CI polygraph.
Requires ability to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 calendar days.
Responsibilities
Provide oversight of operating status and functionality of messaging services to ensure customers have access to system and all eligible messages; demonstrate understanding of message traffic feeds.
Conduct status/functionality check of Messaging Services on all networks to confirm customer accessibility and usability; open trouble tickets to articulate issues to Help Desk or GISA Service Center administrators when applicable.
Verify hosted message traffic authorized on destination network as requested by Government.
Monitor Messaging Services to ensure message traffic disseminated accurately; report significant message number discrepancies among Messaging Service instances to DCD Help Desk or GISA Service Center administrators when applicable.
Report operating status errors or significant inconsistencies within message feeds to Government (Organizational Messaging Lead and Systems and Data Integration Contractor Lead) within 3 hours of discovery.
Document Messaging Services requirements related to technical concerns, information sharing issues, or future capabilities of application; draft documentation and provide to Government lead quarterly for review.
Monitor Messaging Services source systems to identify intelligence gaps and sources not currently included within Messaging Services; recommend modification to Government Organizational Messaging Lead as needed.
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Years of Experience : 2+ years’ experience with M3.
Clearance Level & Investigation : TS/SCI with ability to obtain CI polygraph.
IT Level (AR 25-2) : IT Level II.
IA Cert Level (DoD 8570.01) : IAT Level II (within 30 days).
Computing Environment Certifications : N/A.
Job Description :
Qualifications
2+ years demonstrated experience using Multimedia Message Manager (M3), conducting profile management & monitoring message traffic for anomalies.
Must demonstrate experience and understanding in the following areas: foreign disclosure, intelligence dissemination, and demonstrated ability to deliver professional briefings & presentations to diverse audiences.
Ability to draft & maintain documentation (e.g., SOPs) & ability to produce reports incorporating text & graphics to convey complex concepts.
Requires current DoD TS/SCI Security Clearance with ability to obtain CI polygraph.
Requires ability to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 calendar days.
Responsibilities
Provide oversight of operating status and functionality of messaging services to ensure customers have access to system and all eligible messages; demonstrate understanding of message traffic feeds.
Conduct status/functionality check of Messaging Services on all networks to confirm customer accessibility and usability; open trouble tickets to articulate issues to Help Desk or GISA Service Center administrators when applicable.
Verify hosted message traffic authorized on destination network as requested by Government.
Monitor Messaging Services to ensure message traffic disseminated accurately; report significant message number discrepancies among Messaging Service instances to DCD Help Desk or GISA Service Center administrators when applicable.
Report operating status errors or significant inconsistencies within message feeds to Government (Organizational Messaging Lead and Systems and Data Integration Contractor Lead) within 3 hours of discovery.
Document Messaging Services requirements related to technical concerns, information sharing issues, or future capabilities of application; draft documentation and provide to Government lead quarterly for review.
Monitor Messaging Services source systems to identify intelligence gaps and sources not currently included within Messaging Services; recommend modification to Government Organizational Messaging Lead as needed.
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