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Escrow Assistant

Mother Lode Holding Company, Albuquerque, NM, United States


Job Title

Escrow Assistant Job Description

Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions. Essential Functions

Performs a wide range of administrative duties to gather information and assist in the escrow process Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions Communicates requirements and other information to clients Interprets various agreements as they relate to closing and prepare all documents required for transactions Job Complexities

Works on problems of moderately complex scope where action requires a review of a variety of factors Researches and obtains information for a wide range of complex data Exercises judgment within defined procedures and practices to determine appropriate action Follows department processes and procedures and may make recommendation to these processes Supervision Received or Extended

No responsibility for the supervision of others. Impact

Works under general supervision, acting on own initiative Uses expertise of more experienced level team members and leverages additional resources to confirm solutions Knowledge and Skills/Technology Used

Customer service skills Problem solving skills Strong organizational skills Knowledge of MS Office suite Excellent verbal/written communication skills Able to maintain professionalism and a positive service attitude at all times Strong detail orientation Knowledge of company and/or client operating systems Typical Education

High School diploma or equivalent Typical Range of Experience

2+ years experience in an escrow related experience What We Offer

By choice, we don't simply accept individuality

we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Pay Range: $18.46 - $24.63 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.