
IT Operations & Cybersecurity Specialist Job at Sacred Byte in New Bremen
Sacred Byte, New Bremen, OH, United States
Sacred Byte is a Berlin-based managed security services provider. We deliver secure IT infrastructure and compliance-ready cybersecurity for companies handling sensitive data—making enterprise-grade protection accessible to small and mid-sized organisations through smart administration and open-source solutions.
We're building a distributed team and looking for a reliable, curious technician internationally to help us keep client operations running smoothly while developing your security expertise.
Tasks
You’ll handle day-to-day IT operations for our clients and contribute to internal security projects:
Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace
Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers
Triage first-line support tickets (password resets, access requests) and elevate complex issues
Run weekly maintenance checks: patch status, backup logs, security alerts
Document fixes and runbooks so processes are repeatable
Contribute to security projects (~20% of your time): CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, ISO 27001 checklist development
Requirements
What You Bring
2+ years of hands-on experience in IT operations, helpdesk, or systems administration
Proven admin skills in Microsoft 365 or Google Workspace (user/group management, security policies, basic troubleshooting)
Comfortable with MDM platforms (Intune, Jamf, or similar)
Proficient in at least one scripting language ( PowerShell, Bash, or Python )
Strong written and spoken English ; German is a plus
Reliable internet and a professional remote setup
Self‑directed, comfortable working asynchronously across time zones
Nice to have
Microsoft 365 Certified (Administrator Expert or Endpoint Administrator)
Google Workspace Administrator certification
Exposure to security frameworks (ISO 27001, SOC 2, or similar)
Benefits
Competitive hourly rate : €12–16/hour, paid in EUR
Autonomy : Own your domain; we trust you to manage your work
Growth path : Opportunity to expand into a larger role as we scale
Fully remote : Async-first culture with occasional video syncs during CET-compatible hours
Please apply via join with a full CV and letter explaining your qualifications.
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