PLADS Nat'l Account Executive I
Aflac, Farmington, CT, United States
Salary Range:
$120,000 - $147,000
Job Posting End Date:
April 15, 2026
Work Designation:
Depending on location within the continental US, this role may be
hybrid
or
remote .
Hybrid:
If you live within 50 miles of the Aflac offices in Columbus, GA or Columbia, SC, the role will be hybrid, with at least 60% of the work week in the office. The remaining portion of the work week will be remote.
Remote:
If you live more than 50 miles from those offices, the role will be remote. Occasional office visits may be requested based on business needs.
Success Criteria at Aflac:
Acting with Integrity
Communicating Effectively
Pursuing Self‑Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations
Success Criteria for this role:
Strong organizational and multitasking abilities
Excellent written and verbal communication
Proficiency in CRM and account management tools (preferred)
High attention to detail and accuracy in data entry and reporting
Ability to prioritize tasks and manage time effectively
Strong problem‑solving skills and a customer‑first mindset
Basic understanding of billing and invoicing processes
Ability to work well in a team environment and handle confidential information
Educational & Experience Requirements:
Bachelor’s Degree in Business Administration, Management or related field
4 or more years’ experience in relationship management directly aligned with this position’s responsibilities
Upon Hire Certifications/Licensure: Licenses dependent upon product being supported with specified time frame
Or an equivalent combination of education and experience.
Travel:
Less than or equal to 25%
Principal Duties & Responsibilities:
Act as a subject matter expert to internal stakeholders by consulting on complex strategies to optimize client satisfaction and retention
Build, enhance, and maintain effective relationships with clients to ensure satisfaction
Conduct stewardship, site visits, and regularly scheduled meetings with clients
Cultivate, direct, and maintain client relationships
Develop and maintain plans to support retention sales and product growth within existing clients
Develop, maintain, and execute more complex client relationship plans to ensure the clients’ overall service needs are satisfied and achieve the business and profitability/retention objectives of the organization
Identify and resolve complex client issues in a timely and collaborative manner
Identify clients with retention risk, develop and execute plans to retain clients, and notify management
Provide feedback to internal partners on clients
Serve as a resource to internal stakeholders and consult on more complex relationship management/sales solutions to optimize satisfaction/retention and achieve business results
Partner with internal business units to ensure overall organization growth and success
Perform other related duties as required
Total Rewards:
The salary range for this job is $120,000 - $140,000. The range considers education, experience, licensure, certifications, geographic location, and peer compensation. Compensation may be dependent on circumstances. This range does not include potential incentive pay or benefits. Other compensation information will be provided separately.
Benefits:
Medical, dental, and vision coverage
Prescription drug coverage
Health care flexible spending
Dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no cost)
401(k) plans
Annual bonuses
Opportunity to purchase company stock
11 paid holidays, up to 20 days PTO, and state‑mandated sick leave (Washington employees accrue 1‑hour sick leave for every 40 hours worked)
Other leave of absence as per eligibility and state/local law
#J-18808-Ljbffr
$120,000 - $147,000
Job Posting End Date:
April 15, 2026
Work Designation:
Depending on location within the continental US, this role may be
hybrid
or
remote .
Hybrid:
If you live within 50 miles of the Aflac offices in Columbus, GA or Columbia, SC, the role will be hybrid, with at least 60% of the work week in the office. The remaining portion of the work week will be remote.
Remote:
If you live more than 50 miles from those offices, the role will be remote. Occasional office visits may be requested based on business needs.
Success Criteria at Aflac:
Acting with Integrity
Communicating Effectively
Pursuing Self‑Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations
Success Criteria for this role:
Strong organizational and multitasking abilities
Excellent written and verbal communication
Proficiency in CRM and account management tools (preferred)
High attention to detail and accuracy in data entry and reporting
Ability to prioritize tasks and manage time effectively
Strong problem‑solving skills and a customer‑first mindset
Basic understanding of billing and invoicing processes
Ability to work well in a team environment and handle confidential information
Educational & Experience Requirements:
Bachelor’s Degree in Business Administration, Management or related field
4 or more years’ experience in relationship management directly aligned with this position’s responsibilities
Upon Hire Certifications/Licensure: Licenses dependent upon product being supported with specified time frame
Or an equivalent combination of education and experience.
Travel:
Less than or equal to 25%
Principal Duties & Responsibilities:
Act as a subject matter expert to internal stakeholders by consulting on complex strategies to optimize client satisfaction and retention
Build, enhance, and maintain effective relationships with clients to ensure satisfaction
Conduct stewardship, site visits, and regularly scheduled meetings with clients
Cultivate, direct, and maintain client relationships
Develop and maintain plans to support retention sales and product growth within existing clients
Develop, maintain, and execute more complex client relationship plans to ensure the clients’ overall service needs are satisfied and achieve the business and profitability/retention objectives of the organization
Identify and resolve complex client issues in a timely and collaborative manner
Identify clients with retention risk, develop and execute plans to retain clients, and notify management
Provide feedback to internal partners on clients
Serve as a resource to internal stakeholders and consult on more complex relationship management/sales solutions to optimize satisfaction/retention and achieve business results
Partner with internal business units to ensure overall organization growth and success
Perform other related duties as required
Total Rewards:
The salary range for this job is $120,000 - $140,000. The range considers education, experience, licensure, certifications, geographic location, and peer compensation. Compensation may be dependent on circumstances. This range does not include potential incentive pay or benefits. Other compensation information will be provided separately.
Benefits:
Medical, dental, and vision coverage
Prescription drug coverage
Health care flexible spending
Dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no cost)
401(k) plans
Annual bonuses
Opportunity to purchase company stock
11 paid holidays, up to 20 days PTO, and state‑mandated sick leave (Washington employees accrue 1‑hour sick leave for every 40 hours worked)
Other leave of absence as per eligibility and state/local law
#J-18808-Ljbffr