Digital Wholesale Key Account Manager-Keds-REMOTE
Designer Brands, New York, NY, United States
The Opportunity
Step into a role where relationships fuel growth and curiosity drives market impact. As an Expert IC #1 on our North America Sales team, you expand brand reach, strengthen customer partnerships, and shape the product and planning conversation through real-world insights. You lead a piece of our wholesale business by blending analytics, collaboration, and an instinct for what customers loveultimately delivering sales, profit, and shipping results that move the business forward. This position is REMOTE. What You'll Be Doing
Building and Growing Customer Relationships
Develop and nurture strong partnerships with new and existing customers. Understand each customer's unique needs to create assortments that fuel growth and reflect brand opportunities. Steering the Business Through Analytics + Insight
Create and interpret forecasts and business reports to uncover customer needs, track performance, and guide future plans. Monitor account progressincluding sales, shipping, and opportunitiesthrough consistent reporting and communication. Driving Sales, Profitability & Operational Excellence
Negotiate internally and externally to meet sales and profit goals. Manage orders, including the tracking and shipping of samples. Partner with Planning to: maintain account P&Ls, review markdown projections, recommend markdown strategies, identify alternative outlets for slower inventory. Fueling Market Understanding & Brand Positioning
Conduct store visits and competitive shopping to stay connected to customer perspective and industry trends. Share real-time insights with leadership and cross-functional partners. Bringing the Brand to Life in Market
Prepare for and support shoe shows, showrooms, and regional presentations. Understand marketplace shifts and adapt assortments and messaging to support customer needs. Cross-Functional Collaboration
Partner with product, marketing, planning, and customer service to apply insights and unlock sales opportunities. Manage and maintain Drop Ship accounts, including setup and ongoing oversight. What You'll Need
Skills
Ability to work independently with a proactive, self-starting approach. Strong retail math skills with the ability to analyze metrics, identify trends, and build informed sales strategies. Experience making business recommendations based on analysis. Strong customer relationship-building skills. Collaborative mindset with clear, inclusive communication. Strong organization, prioritization, and time-management skills. High attention to detail and accuracy. Professional presence and customer-focused approach. Proficiency in Microsoft Office Suite, with strong Excel capability. Minimum Qualifications
Experience: 3+ years of related footwear or accessory wholesale sales experience. Education: Bachelor's degree or equivalent combination of education and experience in footwear/accessory sales. Perks and Benefits You'll Enjoy!
Our benefits package is crafted with our associates in mind! We support you with benefits like free virtual health care, robust family/fertility benefits, 401(k) w/ match, and more. Explore our offerings. We offer hybrid and remote work opportunities, giving you the freedom to stay connected, productive, and inspiredwherever you do your best work. Take advantage of training programs, professional development, and education assistance to advance your career with a company that celebrates bold ideas and fresh perspectives. Because we know a great pair of shoes can change your day, you'll enjoy 30% off at DSW and com, plus discounts across our family of brands.
Step into a role where relationships fuel growth and curiosity drives market impact. As an Expert IC #1 on our North America Sales team, you expand brand reach, strengthen customer partnerships, and shape the product and planning conversation through real-world insights. You lead a piece of our wholesale business by blending analytics, collaboration, and an instinct for what customers loveultimately delivering sales, profit, and shipping results that move the business forward. This position is REMOTE. What You'll Be Doing
Building and Growing Customer Relationships
Develop and nurture strong partnerships with new and existing customers. Understand each customer's unique needs to create assortments that fuel growth and reflect brand opportunities. Steering the Business Through Analytics + Insight
Create and interpret forecasts and business reports to uncover customer needs, track performance, and guide future plans. Monitor account progressincluding sales, shipping, and opportunitiesthrough consistent reporting and communication. Driving Sales, Profitability & Operational Excellence
Negotiate internally and externally to meet sales and profit goals. Manage orders, including the tracking and shipping of samples. Partner with Planning to: maintain account P&Ls, review markdown projections, recommend markdown strategies, identify alternative outlets for slower inventory. Fueling Market Understanding & Brand Positioning
Conduct store visits and competitive shopping to stay connected to customer perspective and industry trends. Share real-time insights with leadership and cross-functional partners. Bringing the Brand to Life in Market
Prepare for and support shoe shows, showrooms, and regional presentations. Understand marketplace shifts and adapt assortments and messaging to support customer needs. Cross-Functional Collaboration
Partner with product, marketing, planning, and customer service to apply insights and unlock sales opportunities. Manage and maintain Drop Ship accounts, including setup and ongoing oversight. What You'll Need
Skills
Ability to work independently with a proactive, self-starting approach. Strong retail math skills with the ability to analyze metrics, identify trends, and build informed sales strategies. Experience making business recommendations based on analysis. Strong customer relationship-building skills. Collaborative mindset with clear, inclusive communication. Strong organization, prioritization, and time-management skills. High attention to detail and accuracy. Professional presence and customer-focused approach. Proficiency in Microsoft Office Suite, with strong Excel capability. Minimum Qualifications
Experience: 3+ years of related footwear or accessory wholesale sales experience. Education: Bachelor's degree or equivalent combination of education and experience in footwear/accessory sales. Perks and Benefits You'll Enjoy!
Our benefits package is crafted with our associates in mind! We support you with benefits like free virtual health care, robust family/fertility benefits, 401(k) w/ match, and more. Explore our offerings. We offer hybrid and remote work opportunities, giving you the freedom to stay connected, productive, and inspiredwherever you do your best work. Take advantage of training programs, professional development, and education assistance to advance your career with a company that celebrates bold ideas and fresh perspectives. Because we know a great pair of shoes can change your day, you'll enjoy 30% off at DSW and com, plus discounts across our family of brands.