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Senior CX Strategy Lead — Omnichannel Experience

TD, Mount Laurel, NJ, United States


A leading financial services company is seeking a Customer Experience Strategy Lead to drive strategy and improve customer journeys. This role requires 10+ years of experience, strong analytical skills, and the ability to engage stakeholders. As a leader, you'll oversee product vision and customer insights while fostering a culture of continuous improvement. Preferred qualifications include familiarity with data analytics and agile methodologies. Benefits include health packages and paid time off. #J-18808-Ljbffr