CX Automation Lead - Digital Journey Orchestration

A leading technology company in Salem, Oregon is seeking a Customer Experience Automation Lead to optimize and design digital engagement journeys. The ideal candidate will have extensive experience in lifecycle strategies and automation in CX roles. Responsibilities include overseeing digital journeys, collaborating with CX teams, and ensuring effective automated solutions. Candidates should have a strong grasp of SaaS lifecycle stages, with an emphasis on onboarding and customer renewals. This position offers a competitive salary and the potential for performance-based bonuses. #J-18808-Ljbffr