Sales and Service Assistant Manager
Westport Properties, Inc., Baltimore, MD, United States
Job Title
Sales and Service Assistant Manager
Reports to District Manager
FSLA Status Non-Exempt
Position Status Full-time
Location Baltimore - Belair
Work Schedule 9:00 AM-6:00 PM – subject to change; ability to work on weekends
Pay Range $16.00 to $17.50 per hour
Travel 0-10% of the Time
Benefits
Be a part of a diverse and inclusive team that values you as a person
Previous retail, restaurant, fast food, hospitality, customer service/sales or self‑storage experience is a plus
Outstanding Benefits Package includes multiple bonus programs, medical, dental, vision, life insurance, and 401(k) plan
Competitive bonus opportunities for sales performance
Work regular business hours (no late nights or early mornings)
Mileage reimbursement for work‑related tasks
Paid time off for vacations, holidays, and sick time
Hundreds of locations nationwide; since 2020 we have added over 100 locations
Benefit from an industry‑leading training program
Charitable initiatives have generated millions for charitable causes
Opportunity to grow (over 65% of field leadership has been promoted from within)
Job Responsibilities
Effectively market and sell self‑storage solutions to potential customers
Work independently, spending time both inside an office and outside on the property
General property care, cleaning, and maintenance
Daily property walk to confirm spaces are ready to rent
Accurate payment processing and cash handling
Engage with customers to provide an exceptional experience
Valid driver’s license and reliable transportation required to perform essential functions
Requirements
Effective 5/7/25 must have a Real ID or passport to travel to San Antonio training center
Physical Requirements
Ability to lift/move items weighing up to 50 pounds
Must be able to walk and move around the property, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
Cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining property curb appeal
Equal Opportunity Employer Statement Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at‑will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Westport also prohibits any workplace harassment or discrimination in compliance with federal, state and local laws. This policy applies to all employment terms and conditions.
Disclaimer All employees must pass a post‑offer, pre‑hire background screening that includes a multi‑state criminal check and DMV records in accordance with federal protected FCRA/FACTA requirements for investigative consumer reports, CA ICRA and other state mandated requirements for employment purposes. This job description is subject to change at any time. Nothing in this description guarantees employment status or position. The description neither restricts nor prevents management’s right to assign or reassign duties and responsibilities at any time.
Essential Job Functions for Reasonable Work Accommodation According to the Americans with Disabilities Act (ADA), the Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the essential job functions with or without reasonable accommodation. The company will provide reasonable work accommodations to allow employees to perform these essential functions.
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Reports to District Manager
FSLA Status Non-Exempt
Position Status Full-time
Location Baltimore - Belair
Work Schedule 9:00 AM-6:00 PM – subject to change; ability to work on weekends
Pay Range $16.00 to $17.50 per hour
Travel 0-10% of the Time
Benefits
Be a part of a diverse and inclusive team that values you as a person
Previous retail, restaurant, fast food, hospitality, customer service/sales or self‑storage experience is a plus
Outstanding Benefits Package includes multiple bonus programs, medical, dental, vision, life insurance, and 401(k) plan
Competitive bonus opportunities for sales performance
Work regular business hours (no late nights or early mornings)
Mileage reimbursement for work‑related tasks
Paid time off for vacations, holidays, and sick time
Hundreds of locations nationwide; since 2020 we have added over 100 locations
Benefit from an industry‑leading training program
Charitable initiatives have generated millions for charitable causes
Opportunity to grow (over 65% of field leadership has been promoted from within)
Job Responsibilities
Effectively market and sell self‑storage solutions to potential customers
Work independently, spending time both inside an office and outside on the property
General property care, cleaning, and maintenance
Daily property walk to confirm spaces are ready to rent
Accurate payment processing and cash handling
Engage with customers to provide an exceptional experience
Valid driver’s license and reliable transportation required to perform essential functions
Requirements
Effective 5/7/25 must have a Real ID or passport to travel to San Antonio training center
Physical Requirements
Ability to lift/move items weighing up to 50 pounds
Must be able to walk and move around the property, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
Cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining property curb appeal
Equal Opportunity Employer Statement Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at‑will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Westport also prohibits any workplace harassment or discrimination in compliance with federal, state and local laws. This policy applies to all employment terms and conditions.
Disclaimer All employees must pass a post‑offer, pre‑hire background screening that includes a multi‑state criminal check and DMV records in accordance with federal protected FCRA/FACTA requirements for investigative consumer reports, CA ICRA and other state mandated requirements for employment purposes. This job description is subject to change at any time. Nothing in this description guarantees employment status or position. The description neither restricts nor prevents management’s right to assign or reassign duties and responsibilities at any time.
Essential Job Functions for Reasonable Work Accommodation According to the Americans with Disabilities Act (ADA), the Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the essential job functions with or without reasonable accommodation. The company will provide reasonable work accommodations to allow employees to perform these essential functions.
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