Communications Officer I
Work For Warriors Georgia, Lagrange, GA, United States
Troup County Government E-911 Dispatch Operator Qualifications/Knowledge:
Must possess or have the ability to readily obtain GCIC/NCIC certification
Knowledge of emergency communication principles and practices
Knowledge of GCIC/NCIC policies and procedures
Knowledge of emergency dispatch procedures
Knowledge of radio and telecommunications equipment
Knowledge of CAD system functions and maintenance
Skill in the use of computers and job-related software programs
Skill in making decisions in high pressure and emergency situations
Skill in public relations
Skill in interpersonal relations
Skill in oral and written communications
Requirements:
Receives and screens incoming calls from the public and other user agencies; categorizes and prioritizes calls including 911 calls
Determines and dispatches the appropriate emergency personnel to incident locations; provides emergency medical instructions to callers prior to the arrival of responders as needed
Receives, monitors and dispatches radio traffic for specific fire, EMS and law enforcement agencies
Inquires, retrieves and monitors data from GCIC/NCIC databases; ensures compliance with rules and regulations
Maintains contact with emergency personnel in the field
Responds to driver's license and vehicle information requests
Monitors channels for other agencies
Monitors weather conditions and provides information as necessary; dispatches severe weather alerts as appropriate
Operates Code Red messaging system
Participates in training exercises
Dispatches wrecker services to accident scenes
Must possess or have the ability to readily obtain GCIC/NCIC certification
Knowledge of emergency communication principles and practices
Knowledge of GCIC/NCIC policies and procedures
Knowledge of emergency dispatch procedures
Knowledge of radio and telecommunications equipment
Knowledge of CAD system functions and maintenance
Skill in the use of computers and job-related software programs
Skill in making decisions in high pressure and emergency situations
Skill in public relations
Skill in interpersonal relations
Skill in oral and written communications
Requirements:
Receives and screens incoming calls from the public and other user agencies; categorizes and prioritizes calls including 911 calls
Determines and dispatches the appropriate emergency personnel to incident locations; provides emergency medical instructions to callers prior to the arrival of responders as needed
Receives, monitors and dispatches radio traffic for specific fire, EMS and law enforcement agencies
Inquires, retrieves and monitors data from GCIC/NCIC databases; ensures compliance with rules and regulations
Maintains contact with emergency personnel in the field
Responds to driver's license and vehicle information requests
Monitors channels for other agencies
Monitors weather conditions and provides information as necessary; dispatches severe weather alerts as appropriate
Operates Code Red messaging system
Participates in training exercises
Dispatches wrecker services to accident scenes