Credit & Collections Specialist
LHH, Pasadena, CA, United States
Credit and Collections Specialist
Location: Pasadena, CA (Onsite) Type: Temporary-to-Hire Pay Range: $26.00-$29.00 hourly A well-established construction company in Pasadena is seeking a Collections Specialist on a temporary-to-hire basis. This role will support billing, collections, and cash applications while maintaining strong customer relationships and ensuring accurate account reconciliation. Reconcile assigned customer accounts and research outstanding balances to ensure accuracy Proactively collect past-due invoices via phone and email while maintaining professional client relationships Submit billing adjustments and corrections to resolve invoicing discrepancies and errors Communicate directly with customers to request backup, resolve disputes, and facilitate timely payment Prepare and maintain reports on reconciliation status and collection activity for assigned accounts Partner with internal analysts and accounting staff to resolve account-related questions or issues Provide backup support to the Cash Application Specialist Respond promptly to customer inquiries related to billing, payments, and account status Assist with additional accounting and administrative duties as assigned Prior experience in Accounts Receivable, Collections, or Cash Applications (construction industry experience preferred) Strong understanding of invoice reconciliation and customer account management Excellent communication and follow-up skills Detail-oriented with strong problem-solving abilities Proficient in ERP systems and Microsoft Excel Ability to work collaboratively in a fast-paced environment
Location: Pasadena, CA (Onsite) Type: Temporary-to-Hire Pay Range: $26.00-$29.00 hourly A well-established construction company in Pasadena is seeking a Collections Specialist on a temporary-to-hire basis. This role will support billing, collections, and cash applications while maintaining strong customer relationships and ensuring accurate account reconciliation. Reconcile assigned customer accounts and research outstanding balances to ensure accuracy Proactively collect past-due invoices via phone and email while maintaining professional client relationships Submit billing adjustments and corrections to resolve invoicing discrepancies and errors Communicate directly with customers to request backup, resolve disputes, and facilitate timely payment Prepare and maintain reports on reconciliation status and collection activity for assigned accounts Partner with internal analysts and accounting staff to resolve account-related questions or issues Provide backup support to the Cash Application Specialist Respond promptly to customer inquiries related to billing, payments, and account status Assist with additional accounting and administrative duties as assigned Prior experience in Accounts Receivable, Collections, or Cash Applications (construction industry experience preferred) Strong understanding of invoice reconciliation and customer account management Excellent communication and follow-up skills Detail-oriented with strong problem-solving abilities Proficient in ERP systems and Microsoft Excel Ability to work collaboratively in a fast-paced environment