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Assistant Property Manager

Tailwind Group Inc, Waco, TX, United States


Tailwind Group is a top twenty owner and manager of off‑campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!

Position Overview Title:

Assistant Property Manager (Resident Services Manager)

Location:

The Outpost Waco – a unique housing community of 195 units and 543 beds designed with Baylor University students in mind.

Schedule:

Full‑time, Monday–Friday 8:30 am–5:00 pm. Nights or weekends may be required.

Compensation:

$40,000 – $44,000 plus bonus potential. Final offers depend on education, skills, experience, and location.

Benefits & Perks

Medical, Dental & Vision Insurance for employees and their families

Vacation and Sick Time + 12 Paid Holidays

401(k) with company matching

On‑the‑job training and career development

Paid Parental Leave

Responsibilities & Duties

Assist with managing resident relations, coordinating requests, and addressing rent, lease, and other concerns.

Partner with the Property Manager to engage, contract, supervise, and approve invoices for all goods/services required to maintain the property.

Maintain complete and accurate community files and records in Entrata.

Coordinate the collection and documentation of all required fees from current and future residents.

Assist in the development and implementation of marketing campaigns and special events.

Represent the organization at local housing fairs and other events.

Provide updates and monitor the community website and social media pages.

Monitor residential sites, building locations, clubhouse, amenities, and other common areas for curb appeal, cleanliness, and organization.

Assist with annual unit turnover and execute move‑in/move‑out procedures.

Requirements

Bachelor’s Degree in Business Administration, Management, or related field, and/or at least one year of progressive experience in student housing.

Knowledge, Skills & Abilities

Ability to work in a growing, fast‑paced environment managing multiple projects simultaneously.

Understanding of Fair Housing laws, tenant/landlord rights, and general real estate principles.

Strong administrative, organizational, and communication skills.

High level of integrity and professionalism.

Positive and innovative approach to problem‑solving.

Proficiency with Microsoft Office: Excel, Word, PowerPoint, Outlook.

Experience with Entrata software preferred.

This position is not eligible for visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.

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