Assistant Property Manager
Tailwind Group, Waco, TX, United States
Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members. Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!
Job Type: Full-time
Position The Assistant Property Manager (Resident Services Manager) is primarily responsible for providing comprehensive support in all aspects of the property operations. A successful Resident Services Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property and Tailwind Group.
Property The Outpost Waco is a unique housing community consisting of 195 units and 543 beds, designed with Baylor University students in mind.
This is a full‑time position working a standard schedule, Monday‑Friday from 8:30 am to 5:00 pm. Nights or weekends may be required from time to time depending on business needs.
Compensation: $40,000.00 – $44,000.00 plus bonus potential. Final offers are based on multiple factors including candidate education, skills, experience, and location.
Benefits & Perks
Medical, Dental, & Vision Insurance for employees and their families
Vacation and Sick Time + 12 Paid Holidays
401(k) with company matching
On‑the‑job training and career development
Paid Parental Leave
Responsibilities & Duties
Assist with managing current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations, and other resident concerns.
Partner with the Property Manager to engage, contract, supervise, and approve invoices for all goods/services required to maintain the property.
Maintain complete and accurate community files and records in Entrata.
Coordinate the collection and documentation of all required fees from current and future residents.
Assist in the development and implementation of marketing campaigns and special events.
Represent the organization at local housing fairs and other events.
Provide updates and monitor the community website and social media pages.
Monitor residential sites, building locations, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization.
Assist with annual unit turnover and help execute move-in/move-out procedures.
Requirements
Bachelor’s Degree in Business Administration, Management, or related field, and/or one or more years of progressive experience in student housing.
Knowledge, Skills & Abilities
Demonstrated ability to work in a growing, fast‑paced environment managing multiple projects simultaneously.
Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
Possess strong administrative, organization, and communication skills.
Demonstrate a high level of integrity and professionalism.
Ability to have a positive and innovative approach to problem‑solving.
Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
Experience with Entrata software is preferred.
This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.
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Job Type: Full-time
Position The Assistant Property Manager (Resident Services Manager) is primarily responsible for providing comprehensive support in all aspects of the property operations. A successful Resident Services Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property and Tailwind Group.
Property The Outpost Waco is a unique housing community consisting of 195 units and 543 beds, designed with Baylor University students in mind.
This is a full‑time position working a standard schedule, Monday‑Friday from 8:30 am to 5:00 pm. Nights or weekends may be required from time to time depending on business needs.
Compensation: $40,000.00 – $44,000.00 plus bonus potential. Final offers are based on multiple factors including candidate education, skills, experience, and location.
Benefits & Perks
Medical, Dental, & Vision Insurance for employees and their families
Vacation and Sick Time + 12 Paid Holidays
401(k) with company matching
On‑the‑job training and career development
Paid Parental Leave
Responsibilities & Duties
Assist with managing current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations, and other resident concerns.
Partner with the Property Manager to engage, contract, supervise, and approve invoices for all goods/services required to maintain the property.
Maintain complete and accurate community files and records in Entrata.
Coordinate the collection and documentation of all required fees from current and future residents.
Assist in the development and implementation of marketing campaigns and special events.
Represent the organization at local housing fairs and other events.
Provide updates and monitor the community website and social media pages.
Monitor residential sites, building locations, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization.
Assist with annual unit turnover and help execute move-in/move-out procedures.
Requirements
Bachelor’s Degree in Business Administration, Management, or related field, and/or one or more years of progressive experience in student housing.
Knowledge, Skills & Abilities
Demonstrated ability to work in a growing, fast‑paced environment managing multiple projects simultaneously.
Understand standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
Possess strong administrative, organization, and communication skills.
Demonstrate a high level of integrity and professionalism.
Ability to have a positive and innovative approach to problem‑solving.
Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
Experience with Entrata software is preferred.
This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.
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