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Relationship Banker II (West Pleasure Branch)

Regions Bank, Searcy, AR, United States


Relationship Banker II As a Relationship Banker II, you will meet with customers and prospects both in person and on the phone to determine their financial needs and provide appropriate products, services, and guidance to help them achieve their financial goals.

Primary Responsibilities

Achieve branch targets and goals by identifying customer needs and providing guidance and perspective on Regions’ solutions

Conduct outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones

Educate and advise customers on Regions’ Consumer and Business products and services, including all loan and deposit types

Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings

Provide a consistent optimal customer experience, including greeting customers and processing transactions in a timely manner

Own and resolve customer issues

Refer customers to an internal team of experts for complex financial goals and needs

Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated by the Branch Manager and managing operational risks

Requirements

High School Diploma or GED

Ability to work Saturdays as needed

Ability to handle cash and process cash transactions

Ability to communicate in person, on the phone, and through electronic channels

Ability to use a computer frequently, including typing and sustained attention to a monitor

Ability to walk and stand for extended periods of time

Ability to lift up to 20 pounds

Preferences

Bachelor’s degree

Life Insurance License

One year of cash‑handling, banking, and/or customer service experience

Skills and Competencies

Adherence to policies, procedures, and guidelines

Assistance with digital banking offerings

Ability to handle multiple priorities simultaneously

Ability to oversee large sums of cash

Excellent relationship‑building skills

Strong communication and customer focus

Position Type Full time

Compensation Details Job range target: Minimum $39,663.37 USD, Median $47,437.60 USD.

Incentive Pay Plans: Commission incentive plan and formulaic incentive plan based on performance against defined metrics and goals.

Requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Learn more at fedregistry.nationwidelicensingsystem.org.

Benefits

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Location West Pleasure, Searcy, Arkansas

Equal Opportunity Statement Equal Opportunity Employer/including Disabled/Veterans

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