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Bilingual IT Service Desk Analyst - Remote (French/English)

CAI, Santa Fe, NM, United States


A leading IT service provider is seeking a Bilingual Service Desk Analyst to deliver high-quality technical support to English and French speaking users. In this remote role, you'll provide Level 1 support through various channels such as phone and chat, ensuring customer satisfaction through excellent service. Candidates should have at least 6-12 months in a service desk role and demonstrate strong troubleshooting skills. The position offers a competitive wage of $18/hour plus benefits including medical and dental insurance. #J-18808-Ljbffr