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Administrative Specialist (HEOa) – Assistant Director of Lifelong Learning

City University of New York, New York, NY, United States


Administrative Specialist (HEOa) – Assistant Director of Lifelong Learning Responsibilities

Provides administrative and program support to the Creative Exchange & Options continuing education programs

Oversees day‑to‑day operations, including scheduling, distribution of printed and electronic communications, implementation and analysis of student satisfaction surveys, organization and monitoring of student records, coordination of staff trainings, and other activities required by the institution and funder

Assist the Director’s strategic planning efforts by monitoring key performance data, preparing summaries for funder reports, and providing insight for operational improvements and revenue‑generating opportunities aligned with the institution’s goals

Coordinates and organizes key program events that enhance student retention and engagement, raise program visibility, and strengthen partnerships with other departments and care‑providing agencies

Supervises and trains support staff and student workers. Provides annual supervision to grant‑funded PT employees

Manages budget, coordinates purchasing supply orders, and approves timesheets needed for payroll

Performs other duties as assigned

Qualifications

Bachelor's Degree and four years' relevant experience required

4 years’ administrative experience in education, preferably in lifelong learning at a college level working with diverse populations

2‑3 Years’ experience working collaboratively with instructors, staff and community partners

2‑3 Years’ experience managing multiple projects simultaneously

Proficient with Microsoft Office and Zoom, and overall digital literacy is a must

Excellent communication (written, verbal, interpersonal, analytical) skills required

A self‑motivated, proactive, and organized employee who can work autonomously on projects

Excellent time management, organizational skills, and knowledge of administrative practices

Highly motivated with a willingness to be flexible and creative

Compensation and Benefits $61,831 - $74,490. Salary commensurate with education and experience. CUNY's benefits include health plans, retirement/pension benefits, savings plans, tuition waivers for CUNY graduate study, generous paid time off, and access to academic, arts, and athletic programs. Salaries will be adjusted by 3.5% effective 9/1/26 in accordance with the PSC‑CUNY collective bargaining agreement.

Equal Employment Opportunity CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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