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Bilingual IT Service Desk Analyst - Remote (French/English)

CAI, Cheyenne, WY, United States


A prominent tech company is looking for a Bilingual (French/English) Service Desk Analyst to provide technical support remotely. Responsibilities include diagnosing issues for clients, documenting ticket information, and delivering excellent customer service. Candidates should have 6-12 months of experience in a service desk or technical support role, along with a strong attention to detail and problem-solving skills. The position offers $18.00 per hour plus bonuses, with benefits including medical and 401k access. #J-18808-Ljbffr