Strategic Enterprise CSM: Renewals & Growth

A leading B2B customer operations platform is seeking a Senior Customer Success Manager in Chicago to enhance customer retention and value realization. The role involves owning customer relationships, executing strategies for renewals, and ensuring clients achieve desirable outcomes. Ideal candidates will have over 5 years in a customer success role in a B2B SaaS setting and possess strong stakeholder management skills. The position offers a hybrid work model along with several competitive benefits including health insurance and a lifestyle stipend. #J-18808-Ljbffr