Market CRM Representative (Independent Contractor)
Page Mechanical Group, Inc., San Antonio, TX, United States
Puzzle Healthcare is a mission‑driven, rapidly growing post‑acute care organization dedicated to reducing hospital readmissions and improving outcomes for patients transitioning from skilled nursing facilities back to the community. We partner closely with SNFs nationwide, combining clinical services with relationship‑driven, data‑informed support.
The
Market CRM Representative
is a local, field‑based relationship role supporting a defined group of skilled nursing facilities within an assigned market. This flexible, part‑time contractor position serves as a consistent, trusted presence on behalf of Puzzle Healthcare—strengthening partnerships, identifying early concerns, and supporting continuity between leadership touchpoints.
This is a local, market‑specific 1099 independent contractor role with an expected commitment of 8–15 hours per month and no out‑of‑market travel required.
What You’ll Do
Serve as a consistent, in‑person presence across assigned skilled nursing facilities
Build strong rapport with administrators, clinical leaders, and front‑line staff
Reinforce Puzzle Healthcare’s value through regular check‑ins and relationship maintenance
Proactively assess facility satisfaction and engagement levels
Identify early signs of concern, disengagement, or operational risk and elevate appropriately to the Regional Director of Operations
Track and report leadership and key staff turnover, ensuring smooth continuity during transitions
Share high‑level performance data and program updates with facility partners
Act as a reliable communication bridge between facilities and regional operations leadership
Represent Puzzle Healthcare professionally across all facility interactions
What You’ll Gain
A flexible, part‑time opportunity to stay actively engaged in the skilled nursing space
Meaningful impact on facility satisfaction, partnership strength, and patient outcomes
Direct collaboration with regional operations leadership
Hands‑on exposure to post‑acute partnership support in a growing, national organization
The ability to build on existing market relationships while maintaining work‑life balance
What We’re Looking For
Prior experience working in skilled nursing facilities (required)
Strong understanding of SNF operations and leadership roles
Excellent interpersonal and professional communication skills
Comfort working independently with minimal day‑to‑day oversight
Sound judgment and ability to identify when issues should be escalated
Reliability, follow‑through, and strong local market awareness
Residency within or near the assigned market
#J-18808-Ljbffr
The
Market CRM Representative
is a local, field‑based relationship role supporting a defined group of skilled nursing facilities within an assigned market. This flexible, part‑time contractor position serves as a consistent, trusted presence on behalf of Puzzle Healthcare—strengthening partnerships, identifying early concerns, and supporting continuity between leadership touchpoints.
This is a local, market‑specific 1099 independent contractor role with an expected commitment of 8–15 hours per month and no out‑of‑market travel required.
What You’ll Do
Serve as a consistent, in‑person presence across assigned skilled nursing facilities
Build strong rapport with administrators, clinical leaders, and front‑line staff
Reinforce Puzzle Healthcare’s value through regular check‑ins and relationship maintenance
Proactively assess facility satisfaction and engagement levels
Identify early signs of concern, disengagement, or operational risk and elevate appropriately to the Regional Director of Operations
Track and report leadership and key staff turnover, ensuring smooth continuity during transitions
Share high‑level performance data and program updates with facility partners
Act as a reliable communication bridge between facilities and regional operations leadership
Represent Puzzle Healthcare professionally across all facility interactions
What You’ll Gain
A flexible, part‑time opportunity to stay actively engaged in the skilled nursing space
Meaningful impact on facility satisfaction, partnership strength, and patient outcomes
Direct collaboration with regional operations leadership
Hands‑on exposure to post‑acute partnership support in a growing, national organization
The ability to build on existing market relationships while maintaining work‑life balance
What We’re Looking For
Prior experience working in skilled nursing facilities (required)
Strong understanding of SNF operations and leadership roles
Excellent interpersonal and professional communication skills
Comfort working independently with minimal day‑to‑day oversight
Sound judgment and ability to identify when issues should be escalated
Reliability, follow‑through, and strong local market awareness
Residency within or near the assigned market
#J-18808-Ljbffr