Salesforce Agentforce Developer
Kaygen, Plano, TX, United States
KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.
Job Title:
Salesforce Agentforce Developer Location: Plano, TX Duration: 6 Months
Job Description:
Salesforce Agentforce Developer (Build & Operations) :
Total experience of 10-12 years with 8+ years of experience working in Salesforce implementation projects Hands-on experience deploying
at least 1-2 Agentforce agents in production
. Strong experience with
Salesforce Flows, Apex, and Service Cloud
. Solid understanding of
Agentforce concepts
(topics, actions, grounding, handoff). Experience supporting production systems and resolving live issues. Design and develop
Agentforce agents
including topics, routing logic, instructions, and orchestration flows. Build and maintain
Agentforce actions
using Salesforce Flows and Apex. Configure and optimize
grounding sources
(Knowledge, structured data, Data Cloud). Deploy and support Agentforce agents in
production environments
. Create and maintain
Agentforce runbooks
for topic failures, action errors, Flow/Apex dependencies, and integrations. Implement
monitoring and observability
for agent sessions, topic accuracy, action latency, escalations, and failures. Develop
dashboards and reports
linking agent performance to case outcomes and business resolution metrics. Troubleshoot production issues using Salesforce logs, agent session traces, and event monitoring. Detect and manage
agent behavior drift
caused by changes in topics, actions, grounding data, or instructions. Partner with platform, integration, and product teams to improve agent quality, reliability, and scalability. At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at www.kaygen.com.
Benefits :
Free Healthcare Insurance Vision and Dental Insurance 401(k) Retirement Plan Free Life Insurance Sick Time Off Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like:
Certifications
Mentorship Program Referrals Family and Wellness benefits Continuous Growth and Career Development
Job Title:
Salesforce Agentforce Developer Location: Plano, TX Duration: 6 Months
Job Description:
Salesforce Agentforce Developer (Build & Operations) :
Total experience of 10-12 years with 8+ years of experience working in Salesforce implementation projects Hands-on experience deploying
at least 1-2 Agentforce agents in production
. Strong experience with
Salesforce Flows, Apex, and Service Cloud
. Solid understanding of
Agentforce concepts
(topics, actions, grounding, handoff). Experience supporting production systems and resolving live issues. Design and develop
Agentforce agents
including topics, routing logic, instructions, and orchestration flows. Build and maintain
Agentforce actions
using Salesforce Flows and Apex. Configure and optimize
grounding sources
(Knowledge, structured data, Data Cloud). Deploy and support Agentforce agents in
production environments
. Create and maintain
Agentforce runbooks
for topic failures, action errors, Flow/Apex dependencies, and integrations. Implement
monitoring and observability
for agent sessions, topic accuracy, action latency, escalations, and failures. Develop
dashboards and reports
linking agent performance to case outcomes and business resolution metrics. Troubleshoot production issues using Salesforce logs, agent session traces, and event monitoring. Detect and manage
agent behavior drift
caused by changes in topics, actions, grounding data, or instructions. Partner with platform, integration, and product teams to improve agent quality, reliability, and scalability. At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at www.kaygen.com.
Benefits :
Free Healthcare Insurance Vision and Dental Insurance 401(k) Retirement Plan Free Life Insurance Sick Time Off Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like:
Certifications
Mentorship Program Referrals Family and Wellness benefits Continuous Growth and Career Development