Remote ITSM Analyst (Entry-Level Ticket & SLA)

A growing tech startup is seeking an ITSM Analyst to enhance service operations through effective ticket management and issue handling. The role involves monitoring incidents, performing triage, and ensuring SLA adherence while communicating with clients. Ideal candidates should possess 1–2 years of IT support experience and familiarity with ticketing systems. The company offers competitive pay, mentorship, and a remote-first culture, ensuring flexibility while working with a global team. #J-18808-Ljbffr