Credit Collections Specialist
CRH, Salt Lake City, UT, United States
Position Summary
This is a skilled position requiring the employee to perform a wide variety of credit, collection and customer service tasks.
Essential Duties and Responsibilities
Processing and soliciting credit applications dealing with investigation and inquiries.
Will maintain credit files, make collection calls and file liens.
Will perform customer service both over the phone and in person.
Will perform credit adjustments incorporating all appropriate paperwork.
Assist the credit department with other duties as assigned per supervisor.
Supervisory Responsibilities
None
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED) required.
2-3 years experience in business collections preferred.
Experience in a related field is a plus.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.
Computer Skills
To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software.
Certificates, Licenses, Registrations
None.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to sit, climb, and use hands to finger, handle, or feel. The employee is frequently required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must occasionally lift and/or move from 10 to 50lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat. The noise level in the work environment is usually moderate to loud.
Competencies To perform the job successfully; an individual should demonstrate the following competencies:
Other Skills and Abilities
Customer service skills are mandatory.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
Staker Parson Companies, a CRH Company, is an affirmative action and equal opportunity employer.
EOE/Vet/Disability.
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
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Essential Duties and Responsibilities
Processing and soliciting credit applications dealing with investigation and inquiries.
Will maintain credit files, make collection calls and file liens.
Will perform customer service both over the phone and in person.
Will perform credit adjustments incorporating all appropriate paperwork.
Assist the credit department with other duties as assigned per supervisor.
Supervisory Responsibilities
None
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED) required.
2-3 years experience in business collections preferred.
Experience in a related field is a plus.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.
Computer Skills
To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software.
Certificates, Licenses, Registrations
None.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to sit, climb, and use hands to finger, handle, or feel. The employee is frequently required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must occasionally lift and/or move from 10 to 50lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat. The noise level in the work environment is usually moderate to loud.
Competencies To perform the job successfully; an individual should demonstrate the following competencies:
Other Skills and Abilities
Customer service skills are mandatory.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
Staker Parson Companies, a CRH Company, is an affirmative action and equal opportunity employer.
EOE/Vet/Disability.
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
#J-18808-Ljbffr