
ITSM Director: Lead ITIL Excellence & Service Improvement
Voya Financial, Inc., New York, NY, United States
A leading financial services company is seeking an IT Service Management Director in New York. The role involves managing ITSM processes, ensuring alignment with ITIL standards, and leading operational improvements. Ideal candidates will have over 10 years’ experience, strong communication skills, and ITIL certifications. The position offers a competitive salary range from $130,970 to $183,680 annually. Benefits include health insurance, 401(k) matching, paid time off, and a flexible work environment.
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