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Email Deliverability Consultant

Adobe Inc., Denver, CO, United States


Overview

Adobe's Global Deliverability Services' client base includes some of the world's premier global enterprise brands. A good deliverability strategy is at the core of every successful email program. We help our clients optimize inbox delivery and email performance. We're looking for a Consultant to join our Global Deliverability Team in North America. Responsibilities

Collaborate with Senior Deliverability Team members to monitor customer email performance Generate insightful reporting using internal tools and third-party data sources Engage with Global Deliverability Consulting clients to promote and implement standard methodologies for email delivery Coordinate detailed investigations and communicate effectively with internal and external customers regarding deliverability issues Provide expert mentorship during new client onboarding and IP ramp-up processes Address client delivery issues, inquiries, and tickets, providing strategic recommendations for corrective actions Apply and uphold industry policies and procedures related to email deliverability issues Build and deliver deliverability reviews, reports, and presentations Skills & Experience

2-4 years of Email Deliverability experience Outstanding presentation, communication, analytical, and problem-solving skills Proficiency in English at a native or advanced level, nice to have proficiency in a 2nd language Bachelor's or University Graduate degree in a relevant field At least 2 years of professional working experience Helpful, but not required

Strong knowledge of email standard methodologies, reputation management, and spam filtering technologies Detailed knowledge of email protocols, including MTAs, SMTP, DNS, authentication, and feedback loops Managed CRM systems for email marketing, developing strategies to improve customer engagement Compensation

The U.S. pay range for this position is $93,600 -- $168,350 annually. California $116,300 - 168,350; Colorado $100,100 - 145,000; Washington $107,800 - 156,100. Non-sales roles base salary with annual incentives; long-term incentives may apply. Equal Employment Opportunity

Adobe is an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

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