Leasing Manager
Centricity, West Lafayette, IN, United States
Company & Position
Company:
Yugo USA |
Location:
West Lafayette, Indiana |
Position Title:
Leasing Manager |
Position Type:
Full‑time / Hourly / Non‑exempt |
Compensation:
$18.00–$20.00 per hour
Overview
Yugo is a trusted global name in student housing, connecting young people to opportunities and providing high‑quality living spaces. The Leasing Manager supports the Property Manager by leading leasing efforts, training staff, and ensuring customer satisfaction.
Key Responsibilities
Lead, train, and supervise leasing staff and oversee all leasing activities. Manage the lease renewal process, maintain high resident retention rates, and process new lease agreements. Prepare move‑in paperwork, conduct move‑in orientation, and walk units during move‑in and move‑out. Show the community to prospective residents, answer phone inquiries, and maintain a positive customer experience. Review, approve, and file resident applications according to property manager direction. Inspect facilities, report maintenance needs, and inspect move‑outs and vacancies. Maintain daily records on lease renewals, terminations, and move‑in/out activities. Proofread lease documents and process move‑ins and move‑outs accurately. Accept service requests, route to maintenance, and follow up with residents. Coordinate marketing and sales programs, maintain market information, and participate in leasing activity calls. Enforce all policies and procedures, ensure compliance with legal requirements, and maintain property records. Lead regular community team meetings, communicate goals, and support team development. Maintain a clean, organized office and apartment modeling units. Ensure compliance with fair housing, state, federal, and local laws related to employment. Use tools and systems to gather and interpret market trends. Manage turn activities, budgeting, vendor relationships, cost containment, and staffing. Work flexibly including evenings, overtime, holidays, and weekends as needed. Support continuous process improvement and business goals. Provide customer service, resolve complaints, and seek feedback to enhance satisfaction. Identify and solve operational problems, develop alternatives, and use data for solutions. Exhibit strong interpersonal skills, maintain confidentiality, and demonstrate professionalism. Show initiative, adaptability, and the ability to manage competing demands.
Supervisory Responsibility
The Leasing Manager assists the Property Manager in supervising and training the leasing staff.
What else?
This job description provides a guideline; additional duties may be assigned as needed to support the property’s success.
Experience and Knowledge
To perform the role successfully, applicants must demonstrate the knowledge, skills, and abilities required, including reasonable accommodations for disabilities.
Certificates and Licenses
None required.
Education and Experience
High school diploma, GED, or equivalent preferred; equivalent experience in residential properties may substitute a degree. Minimum one year of experience in residential properties, rental operations, or related business operations.
Computer Skills
Proficiency with property management software (e.g., RealPage) and MS Office (Outlook, Word, Excel).
Physical Demands
Regularly requires seeing, hearing, speaking, handling, and moving up to 10 pounds. Requires frequent standing, walking, climbing, stooping, kneeling, crouching, or crawling. Noise level moderate; employee may be recorded for training.
Expected Hours of Work
Offices open Monday‑Saturday (often Sunday); flexibility for outside hours, weekends, and holidays.
Travel
Minimal; primarily local during business hours.
Additional Eligibility Qualifications
None required.
Compensation and Benefits
The role provides a competitive salary with bonus eligibility and opportunities for advancement. Benefits include: Medical, dental, and vision plans Competitive 401(k) match Health Savings Account with company contribution Flexible Spending Account Paid vacation, holidays, parental leave, and sick leave Employee Assistance Program and LifeCare Voting leave Leadership conferences and workshops Additional benefits available
Note
This job description is not intended to cover all duties and responsibilities; tasks may change with or without notice.
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Company:
Yugo USA |
Location:
West Lafayette, Indiana |
Position Title:
Leasing Manager |
Position Type:
Full‑time / Hourly / Non‑exempt |
Compensation:
$18.00–$20.00 per hour
Overview
Yugo is a trusted global name in student housing, connecting young people to opportunities and providing high‑quality living spaces. The Leasing Manager supports the Property Manager by leading leasing efforts, training staff, and ensuring customer satisfaction.
Key Responsibilities
Lead, train, and supervise leasing staff and oversee all leasing activities. Manage the lease renewal process, maintain high resident retention rates, and process new lease agreements. Prepare move‑in paperwork, conduct move‑in orientation, and walk units during move‑in and move‑out. Show the community to prospective residents, answer phone inquiries, and maintain a positive customer experience. Review, approve, and file resident applications according to property manager direction. Inspect facilities, report maintenance needs, and inspect move‑outs and vacancies. Maintain daily records on lease renewals, terminations, and move‑in/out activities. Proofread lease documents and process move‑ins and move‑outs accurately. Accept service requests, route to maintenance, and follow up with residents. Coordinate marketing and sales programs, maintain market information, and participate in leasing activity calls. Enforce all policies and procedures, ensure compliance with legal requirements, and maintain property records. Lead regular community team meetings, communicate goals, and support team development. Maintain a clean, organized office and apartment modeling units. Ensure compliance with fair housing, state, federal, and local laws related to employment. Use tools and systems to gather and interpret market trends. Manage turn activities, budgeting, vendor relationships, cost containment, and staffing. Work flexibly including evenings, overtime, holidays, and weekends as needed. Support continuous process improvement and business goals. Provide customer service, resolve complaints, and seek feedback to enhance satisfaction. Identify and solve operational problems, develop alternatives, and use data for solutions. Exhibit strong interpersonal skills, maintain confidentiality, and demonstrate professionalism. Show initiative, adaptability, and the ability to manage competing demands.
Supervisory Responsibility
The Leasing Manager assists the Property Manager in supervising and training the leasing staff.
What else?
This job description provides a guideline; additional duties may be assigned as needed to support the property’s success.
Experience and Knowledge
To perform the role successfully, applicants must demonstrate the knowledge, skills, and abilities required, including reasonable accommodations for disabilities.
Certificates and Licenses
None required.
Education and Experience
High school diploma, GED, or equivalent preferred; equivalent experience in residential properties may substitute a degree. Minimum one year of experience in residential properties, rental operations, or related business operations.
Computer Skills
Proficiency with property management software (e.g., RealPage) and MS Office (Outlook, Word, Excel).
Physical Demands
Regularly requires seeing, hearing, speaking, handling, and moving up to 10 pounds. Requires frequent standing, walking, climbing, stooping, kneeling, crouching, or crawling. Noise level moderate; employee may be recorded for training.
Expected Hours of Work
Offices open Monday‑Saturday (often Sunday); flexibility for outside hours, weekends, and holidays.
Travel
Minimal; primarily local during business hours.
Additional Eligibility Qualifications
None required.
Compensation and Benefits
The role provides a competitive salary with bonus eligibility and opportunities for advancement. Benefits include: Medical, dental, and vision plans Competitive 401(k) match Health Savings Account with company contribution Flexible Spending Account Paid vacation, holidays, parental leave, and sick leave Employee Assistance Program and LifeCare Voting leave Leadership conferences and workshops Additional benefits available
Note
This job description is not intended to cover all duties and responsibilities; tasks may change with or without notice.
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