12 Intake Specialist & Case Summary Specialist
Ascendo, Miami, FL, United States
Intake Specialist / Case Summary Specialist
We are looking for detail-oriented professionals to join our Personal Injury intake team. This role handles incoming calls, collects accident details, and prepares case summaries for review. Shifts are available mornings, evenings, and overnights.
Pay & Schedule Day Shift (8 AM - 5 PM): $46,000 Evening Shift (3 PM - 11 PM): $50,000 Overnight Shift (11 PM - 8 AM): $55,000 Team Leads: $57,000 Bonus: $45 per signed contract + monthly performance incentives What You'll Do
Answer inbound calls and follow up with potential clients Gather accident details, medical info, and supporting documents Draft clear, accurate case summaries Ensure files are complete for sign/decline decisions Communicate with empathy and professionalism What We're Looking For
Experience in a law office or Personal Injury intake (preferred) Strong communication and note-taking skills Comfortable with high-volume calls and fast-paced work Detail-oriented and organized Bilingual (English/Spanish) strongly preferred
Earning Potential:
$60K-$120K annually (base + bonuses + shift differentials)
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
George Martinez
We are looking for detail-oriented professionals to join our Personal Injury intake team. This role handles incoming calls, collects accident details, and prepares case summaries for review. Shifts are available mornings, evenings, and overnights.
Pay & Schedule Day Shift (8 AM - 5 PM): $46,000 Evening Shift (3 PM - 11 PM): $50,000 Overnight Shift (11 PM - 8 AM): $55,000 Team Leads: $57,000 Bonus: $45 per signed contract + monthly performance incentives What You'll Do
Answer inbound calls and follow up with potential clients Gather accident details, medical info, and supporting documents Draft clear, accurate case summaries Ensure files are complete for sign/decline decisions Communicate with empathy and professionalism What We're Looking For
Experience in a law office or Personal Injury intake (preferred) Strong communication and note-taking skills Comfortable with high-volume calls and fast-paced work Detail-oriented and organized Bilingual (English/Spanish) strongly preferred
Earning Potential:
$60K-$120K annually (base + bonuses + shift differentials)
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
George Martinez