Personal Lines Customer Service Representative - Hybrid
The Jonus Group, New York, NY, United States
Job Description
Personal Lines Customer Service Representative (CSR) Job Summary
Seeking a dedicated and detail-oriented
Personal Lines Customer Service Representative (CSR)
to join a growing team. This role is ideal for a professional with experience in personal lines insurance who thrives in a collaborative environment and is passionate about delivering exceptional customer service. With hybrid work flexibility, comprehensive training, and opportunities for growth, this position offers a supportive and dynamic work environment. Compensation Package Salary Range : Up to $60,000 annually (depending on experience) Benefits : Competitive benefits package, 401(k), paid time off, professional development opportunities, etc. Responsibilities Provide exceptional customer service to clients by addressing inquiries and resolving issues promptly Service personal lines accounts, including quoting new and renewal business Process endorsements and policy renewals accurately and efficiently Assist with light sales activities, if comfortable, to support agency growth Collaborate with team members to ensure seamless client experiences Utilize IMS Xanatek software for account management and documentation Qualifications/Requirements Licensure : Property & Casualty (P&C) license required Experience :
Minimum of 1 year of experience in personal lines insurance Experience with Erie Insurance is highly preferred Sales experience is a plus
Strong team player with excellent communication and interpersonal skills Ability to adapt to a hybrid work schedule and commute within a 30-minute radius Proficiency in IMS Xanatek software is a plus, but training will be provided
#LI-JN4
Personal Lines Customer Service Representative (CSR) Job Summary
Seeking a dedicated and detail-oriented
Personal Lines Customer Service Representative (CSR)
to join a growing team. This role is ideal for a professional with experience in personal lines insurance who thrives in a collaborative environment and is passionate about delivering exceptional customer service. With hybrid work flexibility, comprehensive training, and opportunities for growth, this position offers a supportive and dynamic work environment. Compensation Package Salary Range : Up to $60,000 annually (depending on experience) Benefits : Competitive benefits package, 401(k), paid time off, professional development opportunities, etc. Responsibilities Provide exceptional customer service to clients by addressing inquiries and resolving issues promptly Service personal lines accounts, including quoting new and renewal business Process endorsements and policy renewals accurately and efficiently Assist with light sales activities, if comfortable, to support agency growth Collaborate with team members to ensure seamless client experiences Utilize IMS Xanatek software for account management and documentation Qualifications/Requirements Licensure : Property & Casualty (P&C) license required Experience :
Minimum of 1 year of experience in personal lines insurance Experience with Erie Insurance is highly preferred Sales experience is a plus
Strong team player with excellent communication and interpersonal skills Ability to adapt to a hybrid work schedule and commute within a 30-minute radius Proficiency in IMS Xanatek software is a plus, but training will be provided
#LI-JN4