Director, Ticket Sales & Operations
South Dakota Board of Regents, Vermillion, SD, United States
The University of South Dakota Director of Ticket Sales and Operations is responsible for the day-to-day operations of the Coyote Ticket Office, including renewing season tickets for football, men’s & women’s basketball, and volleyball, acquiring new season ticket holders, and developing group sales opportunities.
Additional duties include hiring and training game day support staff, scheduling Ticket Office personnel, overseeing ticket operations for all home athletic events, managing a budget, and preparing and reconciling ticket office reports. The successful candidate must demonstrate exemplary customer service skills and be available to work nights and weekends as needed.
Responsibilities
- Day‑to‑day ticket office operations
- Renew season tickets for multiple sports
- Acquire new season ticket holders
- Develop group sales opportunities
- Hire, train, and schedule game day support staff
- Oversee ticket operations for all home athletic events
- Manage ticketing budget and expenses
- Prepare and reconcile ticket office reports
Qualifications
- Bachelor’s degree required
- Minimum of three years’ ticket office or related experience with intercollegiate athletics
- Knowledge of Paciolan ticketing software preferred
- Excellent oral and written communication skills
- Ability to work responsibly with minimal supervision
- Working knowledge of NCAA rules and interpretations as they relate to the ticket office preferred
Required Documents
- Resume
- Cover Letter
- Reference List
Notice to all applicants: If you are selected as a finalist, job references and a background check may be conducted.
South Dakota Board of Regents
306 E. Capital Ave, Suite 200
Pierre, SD 57501
The South Dakota Board of Regents is an Equal Opportunity Employer. The Board of Regents will take affirmative action to ensure that all employment practices are free of discrimination. Arrangements for accommodations required by disabilities can be made by contacting the appropriate Human Resources office.
#J-18808-Ljbffr